Office Compatibility Issues

Fix Azure DevOps Excel Add-In tfofficeshim.connect.16 Disabled Error

Emma BrownEmma Brown Oct 20, 2026 868 views

Question details

The Azure DevOps add-in (tfofficeshim.connect.16) is repeatedly disabled by Excel following a software update, despite attempts to reinstall it or rebuild the Windows user profile.

How to Fix the Azure DevOps Excel Add-In tfofficeshim.connect.16 Disabled Error
Product
Microsoft Excel / Azure DevOps Add-in
Device & OS
64-bit Windows 10 Enterprise 21H2
Scenario
Using the Azure DevOps Team Foundation add-in to manage data in Excel after a recent Office update.
Observed behavior
Excel reports issues with the add-in and recommends disabling it or checking for updates. Reinstalling the add-in and rebuilding the user profile only offer temporary fixes.
Before you start

Before attempting to re-enable the add-in, verify that both Microsoft Office and your Azure DevOps integration components are updated to their latest versions to prevent repeated compatibility crashes.

Solution 1Recommended

Re-enable the Add-in and Apply Component Updates

This solution forces Excel to re-enable the blocked DevOps add-in and ensures you have the latest compatibility patches from Microsoft.

Excel automatically disables add-ins that cause slow performance or unexpected crashes. Because this issue emerged after an Office update, ensuring both the Office suite and Azure DevOps tools are running their latest versions is the critical first step before re-enabling the plugin.

1
Access Excel Add-in Options

Open Excel, click on the 'File' tab in the top-left corner, and select 'Options' at the bottom of the menu pane.

2
Manage Disabled Items

In the Excel Options window, click on 'Add-ins' on the left sidebar. At the bottom of the screen, change the 'Manage' dropdown menu to 'Disabled Items' and click 'Go'.

3
Enable tfofficeshim.connect.16

Select the 'tfofficeshim.connect.16' entry from the disabled list and click 'Enable'. Restart Excel.

4
Check for Software Updates

Navigate to File > Account in Excel and click 'Update Options' > 'Update Now' to ensure Office is current. Do the same for your Visual Studio and Azure DevOps integration tools.

Re-enable the Add-in and Apply Component Updates
Version Mismatch Check: If the add-in becomes disabled again immediately upon restart, there is an active version conflict between your specific Office build and the DevOps integration that requires developer intervention.
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Frequently Asked Questions

What is the tfofficeshim.connect.16 add-in used for in Excel?

This add-in acts as an integration bridge between Microsoft Excel and Azure DevOps (or Team Foundation Server). It allows users to import, bulk-edit, and publish work items directly from an Excel spreadsheet to their DevOps project.

Why does Excel keep disabling my Azure DevOps add-in automatically?

Excel has a built-in resiliency feature that automatically disables any add-in that causes the application to load slowly, hang, or crash. This frequently happens when a background Office software update introduces a compatibility conflict with an older version of the add-in.

Does rebuilding my Windows user profile permanently fix Excel add-in errors?

Not always. Rebuilding the Windows user profile clears corrupted configuration files and registry entries, which can temporarily resolve the error. However, if the underlying compatibility issue between Office and the DevOps add-in remains unpatched, the error will eventually return.

Where can I find and manage my disabled add-ins in Excel?

You can view disabled add-ins by opening Excel, clicking 'File', selecting 'Options', and navigating to the 'Add-ins' tab on the left. At the bottom of the window, select 'Disabled Items' from the 'Manage' dropdown menu and click 'Go'.