Company
Online Service User Agreement
Last Updated: August 15, 2025（Archived Versions）
Thank you for using WPS Online Service ("Service").
This Online Service Agreement ("Agreement") is made and entered into by you ("User", "you", "your") and WPS (defined below) in regard to your use of the Service as described below and updated by us from time to time. Unless you agree to all terms of this Agreement, you are not entitled to log in or use any part or whole of the Service. If you check "Agree" (the specific wording shall be subject to what is set forth on the page), or if you log in, open and use the Service to view, edit, save, upload, download documents, or actual use of any product or service (if any) provided by a third party together with the Service, it means that you agree to all the terms of this Agreement and agree to be bound by it.
If you do not have full capacity for civil conduct due to factors such as age, intelligence, etc., you shall read and agree to this Agreement in the company of your parents or other guardians.
Before you proceed, WPS strongly recommends that you print out or save to your computer the Agreement for your future reference.
I. Definitions
1. "You"/"Your"/"User"/ "Subscriber" refers to any individual visitors, users and others who use any part or whole of the Service. If you are using any part or whole of the Service and accepting the terms hereof on behalf of an organization, company, or other legal entity ( each an “Organization”) , you represent and warrant that you have the authority to bind such Organization to the terms hereof, and, in such event, "you" or "your" shall refer to such Organization.
2. "WPS " refers to WPS Software Pte. Ltd. and/ or its affiliated companies hereinafter referred to as "WPS " or "we", "us", "our". For purpose of this Agreement, “affiliated company(ies)” means any entity who, either directly or indirectly controls WPS , or who is controlled by WPS . The term "control" shall mean direct or indirect ownership of at least fifty percent (50%) of voting interests or having the power to direct or cause the direction of the management and set the policies of an entity, whether such control is exercised by voting rights, contractual arrangement or otherwise.
3. "WPS Online Service"/"Service" refers to the services and products (separately referred to as “Specific Service”) that are launched by WPS or its affiliated companies, and/or any third party who has built partnership with WPS or its affiliated companies, which can only be logged into and accessed by using WPS Online Service Account(as defined below), as updated, added, deleted, or replaced by WPS from time to time. The Service may include but not limited to all chargeable and free (if any) services for individual and organizational users launched by us from time to time. The applicability and content of a Specific Service are subject to the agreements, addendums, rules and policies (if any) applicable to such Specific Service, and variable depending on operating system of your device and version of WPS Software. We may add, delete, replace, modify or adjust the name, content, form, charging mode, charging standard and method, agreement, rules, policy of a Specific Service. We may also start charging for a Specific Service currently included in the Service which are free of charge. Prior to the foregoing modifications, changes or charges, we will notify or announce you on the corresponding service page. Certain Specific Service may only be used in certain WPS Software or device with certain operating system, subject to the description of such Specific Service when you make purchase or subscription of it.
4. "WPS Online Service Account" refers to the WPS account or a partner account recognized by WPS used by you to log into the Service. The WPS account is the account provided to you by WPS after you complete the registration process. Partner account recognized by WPS shall be solely determined by WPS . When registering a partner account other than a WPS account, you shall completely abide by all of the pertinent requirements of the account providers.
5. "WPS Software" for purpose of this Agreement, refers to software products provided by us with or without charge. The specific type and name of the software products shall be as listed on the website https://www.wps.com. We reserves the right to add, delete, replace, modify or adjust the name, functions, charging mode, charging standard and method of a specific software product without prior notice.
6. "Chinese Mainland" refers to all of the areas within the territory of the People's Republic of China, only for the purposes clearly specified in the Agreement, and excluding Hong Kong Special Administrative Region, Macao Special Administrative Region and Taiwan.
7. "WPS Premium Service" refers to all membership services available by subscription, the benefits and privileges of which are described in the subscription page. You understand and acknowledge that WPS reserves the right to add, delete, replace or adjust the types, numbers, time limit, contents, and forms of providing of the privileges that may be enjoyed by premium user.
8. "WPS 365 Cloud Service" refers to providing users with cloud document service, cloud backup service and other cloud services that may be launched by WPS from time to time.
9. "Font Files" The Service may provide you with Font Files by online font application service for charge or for free. The Font Files and fonts shall only be used for your personal non-business purpose in WPS software in the only manner of print and screen display. The Font Files and fonts in them shall not be reproduced, published, sold, offered for sale, rented, distributed on internet, translated, provided, licensed, used, or utilized in other forms for any third party or on behalf of any third party.
II. Changes to this Agreement & to the Service
1. You understand and acknowledge that WPS may update, modify or revise this Agreement from time to time, including but not limited to as a result of changes in applicable law or regulation, and the actual needs of our business operations. After any such modification is made, WPS will use commercially reasonable efforts to inform you of such changes (e.g. via a notice posted to the Website, a message provided through the Service, etc.). However, in some cases (e.g. modification made due to the requirements of applicable laws and regulation) WPS may require the modifications to the Agreement to take effect immediately. If you do not agree to any modifications of this Agreement by WPS, your sole remedy is to stop using any part or whole of the Service, otherwise your continued use of any part or whole of the Service after the modification will be a deemed acceptance by you of the entire modified contents of the Agreement. WPS hereby suggests that you may visit our website periodically to read the newest version of the Agreement, in order to know whether the Agreement has been modified and what has been modified. Except the modification by WPS mentioned above, any other modification to this Agreement by you shall be deemed to be void, unless otherwise expressly specified in a written agreement between you and WPS on the modification of the Agreement. For this purpose and for the sake of clarity, emails or other communications shall not constitute any valid written agreements for the purposes of any purported modification of this Agreement by you.
2. Resources acquired by your use of any Specific Service included in the Service can only be used by you in accordance with the Agreement as well as the pertinent agreements, business rules, etc. attached to the Specific Services included in the Service.
III. Service Fees
1. You understand and acknowledge that you must pay to WPS the applicable service fee for the chargeable part of the Service.You shall understand and acknowledge that each way of charging fees is formulated and adopted by WPS in accordance with availability of the Service, and you can only use the part of the Service for which you have paid the applicable service fee(s) to WPS in accordance with a specific way of charging as specified by WPS, and you have no right to use the other part or whole of the Service for which you have not paid the applicable service fees under the applicable way of charging.
2. Many Specific Services included in the Service are chargeable, i.e. they are provided on a pay-for/subscription basis. If you choose to use any chargeable Specific Service, you must abide by any related agreements or business rules and agree statements published by WPS regarding such Specific Service on the website (https://www.wps.com） or WPS Software. You shall understand that the service fee you have paid to WPS does not include your costs of accessing the Service via the Internet (including but not limited to your hardware and software costs, telecommunication costs, mobile phone fees, SMS fees, etc).
3. WPS may change and adjust pricing and payment methods for chargeable Specific Services when actual conditions make it necessary to do so, and may also begin to charge fees for previously free Specific Services. In the event of such changes, adjustments or introduction of fees, WPS will post a notice or announcement in the pertinent service page via the website and/or such other communication method as determined by WPS. If you do not agree to any of the above-mentioned changes, adjustments or new fees, your sole remedy is to stop using such Specific Services.
4. Auto-Renewal Service is based on your need for automatic renewal, to avoid any possible losses to you because of your failure to renew your subscription for a Specific Service. Your subscription for a Specific Service will automatically apply the Auto-Renewal Service except such subscription is not applicable to Auto-Renewal Service by its nature or as determined by us. Auto-Renewal Service is limited to be used on the platform or client-side of the Specific Service that you have accessed to via the Auto-Renewal Service.
4.1. By subscribing a Specific Service which applies the Auto-Renewal Service, you irrevocably authorize WPS to collect the service fee for the next unpaid billing period from your own payment account of the Service, third-party payment account, bank card account, phone account(hereinafter collectively referred to as " Payment Account"), with which your WPS Online Service Account are bound. Billing period can be a few months or other time spans, if WPS provide different billing period options, then you may make a choice at your initial subscription.
4.2. The Auto-Renewal refers to that, subject to stipulations in above paragraphs, WPS collects service fees for the next unpaid billing period from your Payment Accounts and record such fee into your payment history, then accordingly renew a period of subscription equivalent to the just paid billing period of the Specific Service that you have subscribed.
4.3. WPS will provide the following payment channels including but not limited to: collection by telecommunication operators, credit card, debit card, Paypal and other payment channels that WPS will access in future, which are subject to those available displayed on the payment page when you pay, so that you can entrust WPS or a third party entrusted by WPS to collect service fees through an appropriate payment method when the Auto-Renewal Service apply. You accept and agree that you shall periodically pay attention to your Payment Accounts and make sure that there is sufficient balance in the Payment Accounts for Auto-Renewal. In the case that the Auto-renewal Service fails for reasons such as, including but not limited to, insufficient balance, balance insufficient for you to choose multiple services, WPS reserves rights to, without prior notification, suspend Specific Service you have subscribed which apply the Auto-renewal Service, and continually to collect fee until successful collection or your cancellation of such subscription.
4.4. In the case that any error occurs during such service fee collection, you shall closely cooperate with WPS to find out the cause, and each party shall assume the responsibility for the loss caused by its own faults. As for the losses caused by unequal faults between the Parties, each party shall assume responsibilities proportional to their faults. Where both parties are jointly responsible, the responsibilities shall be equally borne by both parties.
4.5. You have the rights to choose whether to cancel subscription for a Specific Service which apply Auto-Renewal Service or not. If you choose not to cancel, it will be deemed that you have allowed WPS to irregularly make attempts of fee collection based on certain rules aforementioned. Once such collection succeeds, WPS will provide the Specific Service for you for the next billing period. WPS hereby reminds you of paying attention to the deadline of each billing period. If you do not want to use the Specific Service in the next billing period, you must terminate the Specific Service before the expiry of on-going billing period, however, WPS is not obligated to remind you before the deadline of each billing period and asking you to determine whether you want to continue using the Specific Service. Detailed termination steps please refers to instructions in the related WPS Software and our Website: https://help.wps.com/ .
4.6. Where service price for a Specific Service you have subscribed which applies the Auto-Renewal Service have been adjusted on/prior to the date of Auto-Renewal, the then effective price shall prevail. In the event that the price is higher than before, a notice shall serviced to you to inform such change.
4.7. The Auto-Renewal Service shall become effective from the date when you subscribe a Specific Service which applies the Auto-Renewal Service to the date when you terminate (including voluntary termination or involuntary termination due to your violation of relevant agreements, rules, etc.) the Auto-Renewal Service or all the Specific Services that you have subscribed. Subject to other provisions of this Agreement, WPS has the rights to terminate the Auto-Renewal Service whether the fee collection of next billing period has been made or not.
4.8. The instruction on Auto-Renewal of service fee collection entrusted by you to WPS or a third party entrusted by WPS shall still remain valid before you choose to terminate the Specific Service.
5. WPS Product Refund Regulation
5.1. The refund regulation for Service:
5.1.1. Payments are non-refundable for Service. As for subscription applying Auto-Renewal Service, you can cancel it before the end of your current subscription period to stop future charges for next unpaid billing period.
5.1.2. However, due to quality issue (such as system bug, discrepancy between our promise and actual situation, or early termination of any subscription service by us), or third party suppliers’ issue (such as termination or modification of WPS’s agreement with such third party suppliers), or required by law, we may provide part or all of the refund. In such case, WPS shall allow 30 business days for the user to apply for a refund. The user recognizes the validity of the above-mentioned deadline and will conduct refunding procedures according to any specific policies as published by WPS before the deadline for refunds expires. The refund policy mentioned in this clause shall be applicable only to any chargeable Specific Service already purchased but yet to be used by the user. EXCEPT AS EXPRESSLY SET FORTH ABOVE PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS.
5.2. Subscription Cancellations:The steps to cancel your subscription will vary based on your payment method. To avoid any charges, you must cancel at least 5 days before the expiration of the free trial period or the current billing period.
5.3. If you do not agree to any of independent agreements, rules, etc. (if any) attached to and specially applied to any sub service under the Service, you have no right to use the sub service.
IV. Initiation, Suspension, Termination and Transfer of the Service
1. The initiation of the Service
1.1. The Service only allows you to login with your WPS Online Service account. After you have given your consent to all stipulations in this Agreement and related agreements or business rules and statements (if any) as specified by WPS, you may use your WPS Online Service account to access the Service, and become a legitimate user of the Service. If you access the Service with more than one of your WPS Online Service account, in actuality you have obtained more than one WPS Online Service account. These accounts will be separate from one another and no transference of information between them is possible. If you add funds to one of these accounts or pay for any Specific Service for a single account for which said Specific Service is then enabled, your other account(s) will be unable to use any of the funds in this account or make use of the chargeable Specific Service enabled under this account.
1.2. Any use of a partner account is subject to such partner and you being responsible for ensuring the validity, accuracy, security and availability of the partner account, and you shall be solely responsible for any failure to log into and use the Service through the partner account, for any unauthorized use of the partner account ID, the password or any of your data or other information. If you lose your account ID or password, or if your partner account is lost or stolen, you may attempt to recover your account information through the assistance services designated by the partner. If the partner providing the account you use to access the Service is no longer authorized by WPS, WPS will make all reasonable efforts to notify you in advance of such a situation and to provide you with guidance as to how to migrate the Service to your other existing WPS Online Service Accounts or any of your other partner accounts (if any), or re-open a WPS Online Service Account for you. Failure to migrate your partner account may result in a cancellation of your account(s) by WPS.
2. The suspension of the Service
2.1. WPS may conduct scheduled or non-scheduled maintenance, including but not limited to maintenance of the website https://www.wps.com from time to time. You understand that this may cause disruption of the Service. WPS will make all reasonable commercial efforts to notify you in advance of such maintenance work, and make every effort to avoid disruption of the Service or reduce downtime to a minimum.
2.2. WPS may suspend or discontinue the Service under this Agreement and will make all reasonable commercial efforts to minimize or avoid the inconvenience or otherwise resulting from such circumstances:
2.2.1. In case of regular inspection, installation, software or hardware updates;
2.2.2. Server damage or failure;
2.2.3. Accidental failure of software or hardware (including any electronic devices);
2.2.4. Network provider communication malfunction or other failure;
2.2.5. Protection of national security or safety of any third party in the event of emergency circumstances;
2.2.6. Force Majeure (defined below) and any other cause from a third party;
2.2.7. If WPS suspects that any user behavior (including yours) may violate the law or endanger the legitimate interests of a third party, or result in any liability of WPS; or WPS has received any complaint of infringement of intellectual property rights from a third party.
3. The termination of the Service
3.1. The user may contact the Customer service for canceling the Service. Once the Service is successfully canceled, all of your data related to the Service will be automatically and immediately become unaccessible. WPS strongly recommends that you back up all of your data before canceling service.
3.2. We may terminate or restrict your use of the Service, without compensation or notice if you are, or if we suspect that you are (i) in violation of any portion of this Agreement or (ii) engaged in illegal or improper use of, or access to the Service. If the Service is canceled by WPS due to the foregoing, all your data relating to the Service shall be deleted.
3.3. For the users who don't pay or subscribe for the Service including the right to use the WPS Cloud Service, WPS will offer a certain storage capacity for WPS Cloud Service for free of charge. For subscribers of WPS Premium Service including the right to use the WPS Cloud Service, WPS will offer more storage capacity for WPS Cloud Service. To make better use of storage capacity resources, if you have not logged in to the WPS Online Service Account or have not used the Service for an extended period of time, WPS reserves the right to delete files stored in your WPS Online Service Account after notify you in a reasonable manner. If you have subscribed to the Service, but there is no renewal of relative subscription which include the right to use the WPS Cloud Service in time, your cloud space storage capacity will restore to a certain free storage capacity, though the documents stored in the cloud space will not be deleted immediately, but if they are reedited / updated, then they will not be uploaded to the cloud space again because the membership expires, and WPS reserves the rights to delete them from the cloud server of WPS. They cannot be recovered once deleted. You can log in to your WPS Online Service Account to keep your files from not being deleted.
3.4. In addition to the above-mentioned circumstances, the user agrees that WPS may suspend or terminate the Service in part or in whole by providing an advance notification of at least thirty (30) days via the website (https://www.wps.com) or/and other reasonable methods.
4. Limitation of the Service
4.1. Anything to the contrary herein notwithstanding, the Service is only available for your own use, and you shall not partially or wholly transfer, assign, re-license or sub-license any part or whole of the Service to any other party in any manner. You accept and agree that, you shall neither use the Service in any fields out of the scope of the WPS Online Service, nor perform any direct or indirect behaviors of commercializing any part or whole of the Service (including but not limited to: re-sale, sale, equivalent replacement, etc.). If you involve in the aforesaid behaviors, WPS may terminate or suspend your use of the Service without any compensation to you, and WPS reserves the right to further claim for compensation for the losses occurred to WPS by your behaviors.
4.2. You shall not make use of the accounts of the WPS Online Service by means of re-sale, replacement, leasing, lending, sublicensing, transferring etc., and WPS reserves the right to deal with any such improper usage by any means in WPS’s sole discretion, including but not limited to banning accounts.
4.3. You understand and acknowledge that the Service may set limits on number of simultaneous online devices and/or other restrictions concerning multiple logins or usage to ensure only yourself can use the Service through your WPS Online Service Account, and in the event that you have exceeded any such limit or restriction, WPS reserves the right to terminate, modify or ban your account or take such other actions as WPS determines in its sole discretion. Please refer to the any terms and conditions provided through the Service, including prompts shown when you use the Service, for the applicable limits of equipment type, logins allowed, usage restrictions, etc. to which you are subject to.
4.4. Geographic limitations. WPS Online Service thereunder may ONLY be utilized outside of Chinese Mainland. Please note that the WPS Online Service Account specified in this Agreement or any other applicable WPS Agreements can only be used to log into and use the Service provided to the users outside Chinese Mainland, and you have no right to log into and use the Service provided by the affiliated companies of WPS and/or by any third party partners in collaboration with WPS and its affiliated companies to the users in the Chinese Mainland; on the other hand, the WPS account and QQ account, Wechat account, Sina Microblog account and MI account registered from Chinese Mainland can only be used by you to log into and use the Service provided by the affiliated companies of WPS and/or by any third party partners in collaboration with WPS and its affiliated companies to the users in Chinese Mainland, and you have no right to log in and use such service outside Chinese Mainland. WPS or its affiliated companies have the right to independently determine whether you are a user in the Chinese Mainland via the IP address, equipment identifier, etc. shown during your login or use of the Service.
4.5. When using the Service via the Website of the Service, you shall not: perform any behavior that may impose any unreasonable load or interference with the operation of the Website of the Service or the Service(including any network accessed in accordance therewith); upload, display, copy, issue, spread or transfer in other means any illegal or infringing information and data via the Website of the Service or the Service.
4.6. The export or use of this Service shall be in accordance with all applicable laws and regulations, which include various restrictions on destinations, end users and end usage.
V. Privacy Policy
1. Personally identifying information is subject to our Privacy Policy (https://www.wps.com/privacy-policy), the terms of which are incorporated herein. Please review our Privacy Policy to understand our practices.
VI. Advertisements
1. The user acknowledges that when providing the Service to the user, WPS may display advertisements or promotional offers for any products/services of WPS itself or of a third party.
2. WPS may change the method, mode or scale of displaying such advertisements and promotional offers in the Service without giving prior special notification to the user.
3. You acknowledge that the content presented to the user as a part of the Service, including but not limited to the advertisements in the Service and sponsored content of the Service, are the intellectual property of WPS and/or its licensor and are protected by intellectual property laws. The user shall not modify, revise, lease, rent, sell or distribute any such content (in part or in whole) or create any derivative work based on such content unless expressly authorized or agreed by WPS or its licensor to do so in pertinent agreements.
4. Any of your communication or commercial exchanges with advertiser, or promotion activities you joined or accessed with respect to the advertisements displayed in the Service, including the payment and delivery of pertinent products or services, as well as the terms and conditions, guarantees or statements with respect to the aforesaid transactions shall be fully deemed to solely be an interaction between you and said aforesaid advertiser. You are solely responsible for any transactions between you and any advertiser or content provider accessed through the Service.
VII. Software
1. During logging into the Service, depending on your subscription and your device, relating access provided by us, it enable you accessible to more ample features and functions of and around WPS Software,subject to end user license agreements of certain WPS Software related. Inexhaustive examples of WPS Software: End User License Agreement for WPS(including for Windows, WPS for Mac, WPS for Android, WPS for iOS, WPS for Linux), End User License Agreement for WPS PDF, End User License Agreement for WPS Fill & Sign, PDF Converter, End User License Agreement for PDF Reader Pro, End User License Agreement For PDF Converter.
2. Some of Specific Services can only be used on certain WPS Software, under such circumstance, you can only install and use the WPS Software after you have been granted the legal authorization within the scope of the authorization, and you may need to pay extra fee in order to obtain such legal authorization. You understand that, even if you have paid for the use of any part or whole of the Service, your payment does not include any fees (if any) required for you to gain such legal authorization.
3. WPS may update the WPS Software from time to time. You are responsible for updating any downloaded WPS Software or related software to the latest versions. WPS may refuse you logging into the Service through any version other than the latest version of WPS Software, and make you logged out the Service when the version you use is not the latest version.
VIII. Website
1. Besides logging into the Service via WPS Software, the user may also log into the Service through WPS websites currently via https://www.wps.com (hereinafter referred to as the "Service Website"). Subject to other provisions of this Agreement, the Service Website provides pertinent services in accordance with your orders (including but not limited to the operation directly made by you on the Service Website, or the operation made by you to the WPS Software on the premise of using the account and password of WPS Online Service).
2. When using the Service via the Service Website, the user may not: use the Service Website or the Service for anything which may have a negative impact on proper operation of the Internet or the mobile network; use the Service Website or the Service to upload, display, copy, release, distribute or transfer in any other manner any illegal or immoral content.
3. The material in this site could include technical inaccuracies or typographical errors. Certain information provided is subject to change. Neither WPS nor any of its providers guarantee the accuracy, correctness, completeness, or timeliness of the services, programs, data, or other information furnished via the Service Website.
IX. Content; DMCA
1. The user (rather than WPS) is solely responsible for any content uploaded, released, stored or shared by the user via the Service.
2. WPS is not required to monitor any user's content however if WPS believes that any user's use of the Service is in violation of any law or is notified by a third party that the user has infringed upon its legal interests during the use of the Service, or the user engages in any action that is included in but not limited to the following actions under this article, WPS may suspend or terminate the user’s right to use the Service in part or in whole.
3. Any content uploaded, released, stored or shared by the user via the Service must not:
3.1. Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable.
3.2. Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
3.3. Infringe any patent, trademark, trade secret, copyright or other intellectual property or other rights of any third-party.
3.4. Infringe the legal rights (including the right of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws.
3.5. Promote any illegal activity, or advocate, promote or assist any unlawful act.
3.6. Cause annoyance, inconvenience or needless anxiety or be likely to upset, embarrass, alarm or annoy any other person.
3.7. Impersonate any person, or misrepresent your identity or affiliation with any person or organization.
3.8. Be likely to deceive or give the impression that they emanate from or are endorsed by us, or any other person or entity.
4. We take claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement where appropriate. If you believe any materials accessible on or from the Service infringe your copyright, you may request removal of those materials (or access thereto) from the Service by submitting written notification to our Copyright Agent (designated below). In accordance with the Digital Millennium Copyright Act (17 U.S.C.§512)("DMCA").
Our designated Copyright Agent to receive DMCA Notices is:
WPS Software Pte. Ltd.
Attn: Legal Department
Address: 6 RAFFLES QUAY #14-06 SINGAPORE (048580)
Email: officesupport@wps.com
5. Please be aware that if you knowingly misrepresent that material or activity on the Service is infringing your copyright, you may be held liable for damages (including costs and legal fees).
X. Disclaimers; Indemnification; Force Majeure
1. THE MATERIALS, INFORMATION, AND SERVICES PROVIDED AS PART OF THE SERVICE (INCLUDING THE SERVICE WEBSITE) ARE PROVIDED "AS IS" , WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE, OR NON-INFRINGEMENT, QUALITY, ACCURACY OR TITLE.
2. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND REGULATION, NEITHER WE NOR ANY OF OUR OFFICERS, DIRECTORS, EMPLOYEES OR AFFILIATES SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY AND/OR INCIDENTAL DAMAGES OF ANY KIND WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR PROPERTY DESTROYED, LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, BREAKDOWN OR FAILURE OF ANY DEVICE, LOSS OF BUSINESS INFORMATION, DAMAGES FOR NEGLIGENCE, OR DAMAGES FOR MONETARY LOSS OR ANY OTHER LOSSES REGARDLESS OF WHETHER OR NOT SUCH DAMAGES RESULTING FROM PRIVACY OR SECURITY BREACH OF THE SERVICE, THE FAILURE TO FULFILL ANY RESPONSIBILITIES INCLUDING GOOD FAITH OR DUE DILIGENCE) IN ANY WAY DUE TO, RESULTING FROM OR ARISING IN CONNECTION WITH YOUR ACCESS TO, INABILITY TO ACCESS, OR USE OF THE SERVICE, OR FROM YOUR RELIANCE ON ANY INFORMATION PROVIDED AS PART OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION IN THE AGGREGATE INCLUDING, BUT NOT LIMITED TO, BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATION, AND ANY OTHER TORT. IN THE EVENT THE FOREGOING LIMITATION OF LIABILITY SET FORTH HEREIN SHALL BE FOR ANY REASON HELD UNENFORCEABLE OR INAPPLICABLE, YOU AGREE THAT OUR AGGREGATE LIABILITY (INCLUDING THE LIABLITY OF ALL OF OUR AFFILIATES) SHALL NOT EXCEED FIVE HUNDRED DOLLARS ($500).
3. To the maximum extent permitted by law, in no event shall WPS or its providers be liable to you or pay any damages to you under this Agreement in excess in the fees paid by you to WPS for the specific portion of the Service giving rise to the liability in the twelve (12) months prior to the act giving rise to the liability.
4. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain types of damages. therefore, some of the above limitations in this section may not apply to you.
5. Nothing in this agreement shall affect any non-waivable statutory rights that apply to you. if any provision of this agreement shall be held to be invalid, illegal, or unenforceable, the validity, legality and enforceability of the remaining provisions shall remain in full force and effect.
6. You may not resell or transfer the Service in any manner, or lease or rent the Service to anyone else. Any use beyond the scope of the above authorization will be considered illegitimate and illegal, and WPS reserves the right to pursue any such illegitimate user for legal liabilities, including but not limited to civil liabilities, administrative liabilities and criminal liabilities.
7. In the event that you violate any provisions of this Agreement, any other WPS agreements or statements applicable to the Service, and/or any other agreement between you and WPS, WPS reserves the right to ask you to correct your behaviors or directly take corresponding actions including but not limited to (a) shield, correct or cancel the pertinent contents stored under the Service; (b) stop providing service for you, and/or (c) terminate the part or whole of the Service available to you. WPS undertakes no obligation to retain your pertinent contents stored in the Service, or transfer said contents to you or any third party specified by you. Any penalty, investigation, litigation, claim for compensation or demands that may be incurred or imposed by your acts or omissions, or any losses resulting from them shall be solely assumed by you at your own expense, and any resulting responsibilities shall also be independently undertaken by you.
8. You shall indemnify, defend and hold us and our affiliates, and our and our affiliates' employees, contractors, officers, and directors, harmless from and against any and all claims, liabilities, claims, and losses (including direct and indirect losses and damages however characterized) and all expenses therefrom (including legal cost, appraisal fee, and attorneys' fees, other third-party professional agencies, etc.) where liabilities, damages (actual or indirect), losses and expenses (including legal and other disciplinary fees) are incurred by WPS, arising out of your use of the Service, your breach of this Agreement or any other WPS agreements or statements applicable to the Service, and/or any other agreement between you and WPS or any other actions or omissions in connection with your use of the Service. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. In the event of such claims, WPS will send you the notification on such claims, litigations and actions according to your contact information in your account. Even if you fail to receive such notification, your indemnification obligations hereunder shall not be eliminated or mitigated thereby.
9. FORCE MAJEURE.WPS shall not be liable for any failure or delay in providing any Specific Service hereunder if such failure or delay is due to an act of God, fire, casualty, flood, war, terrorism, strike, lockout, labor trouble, failure of public utilities, facility shutdown, injunction, epidemic, riot, insurrection or any other circumstances beyond the reasonable control of WPS which prevents or delays performance by WPS under this Agreement.
XI. Notices
1. All notices to the user will be delivered via email, online post or through website (https://www.wps.com announcement. User shall be notified of other important matters in the same manner.
2. Notifications will be considered to have been duly given to intended recipients on the date sent or announced. WPS shall not be liable for any special reason leading to the failure of the email address you provide to receive notices sent by WPS (including but not limited to invalid email addresses provided by the user, user-enabled email filters or blocks, etc.).
3. By using the Service, you consent to receiving electronic communications from us relating to your account. These communications may involve sending emails to your email address provided during registration, or posting communications on the Service, or in the " User Center"( "Your Account", "My Account", "Me", "Personal Center") page and will include notices about your account (e.g., payment authorizations, change in password or payment method, confirmation e-mails and other transactional information) and are part of your relationship with us. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing. You should maintain copies of electronic communications by printing a paper copy or saving an electronic copy. You also consent to receiving certain other communications from us, such as information about features and content, special offers, promotional announcements and customer surveys via email or other methods. If you no longer want to receive certain non-transactional communications, simply go to the User Center of our website (https://account.wps.com/usercenter to manage your communications. Please review our Privacy Policy (https://www.wps.com/privacy-policy) for further detail on our marketing communications
XII. Miscellaneous
1. The user may contact WPS regarding any comments or suggestions relating to any part of the Service or this Agreement. Visit https://www.wps.com for information on contacting Customer service.
2. The English version is the official version of this Agreement, and other language versions (if any) of this Agreement are just for your reference. Should there be any discrepancy between English version and version of any other language, the English version shall prevail.
3. You may not transfer this Agreement or your rights under this Agreement without the prior written consent of WPS, and any such practices or attempts without the prior written consent of WPS shall be invalid. The Agreement is made and concluded out of your and WPS's interests. Except for permitted assigns and successors, the Agreement is not made and concluded for the benefit of any other party.
4. Except as otherwise provided in this Agreement, the exercise by any party of its remedies under this Agreement shall not prejudice any other remedies which may be available pursuant to this Agreement or otherwise.
5. If any provision of this Agreement is held to be unenforceable or invalid, it will be executed to the fullest extent possible, whilst the other provisions shall continue in effect.
6. This Agreement constitutes the entire and exclusive understanding and Agreement between the parties with respect to the subject matter hereof and supersedes all prior proposals, understandings or communications relating to this subject either in oral or written form, unless you and WPS have signed a separate Agreement.
XIII. Governing Laws and Settlement of Disputes
1. This Agreement will be governed by the laws of Hong Kong Special Administrative Region, without reference to any rules or principles regarding the conflict of laws. The United Nations Convention on Contracts of International Sales of Goods also does not apply to this Agreement.
2. You and we agree that any dispute, claim or controversy arising out of or relating in any way to the Service or this Agreement, shall be determined by binding arbitration. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. You agree that, by agreeing to this Agreement, the laws of Hong Kong Special Administrative Region, without regard to or application of the conflict of law rules or principles, governs the interpretation and enforcement of this provision, and that you and we are each waiving the right to a trial by jury or to participate in a class action. This arbitration provision shall survive termination of this Agreement and the termination of your subscription.
3. You and we agree that any dispute, claim or controversy arising out of or relating in any way to this Agreement, shall be submitted to the Hong Kong International Arbitration Centre (HKIAC) for arbitration which shall be conducted in accordance with the HKIAC's arbitration rules in effect at the time of applying for arbitration.
4. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING Further, unless both you and we agree otherwise, the arbitrator may not consolidate more than one person's claims with your claims, and may not otherwise preside over any form of a representative or class proceeding. If this specific provision is found to be unenforceable, then the entirety of this arbitration provision shall be null and void. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.
Do not hesitate to contact WPS at the following email address if you have any questions or suggestion on any part of the Service or this Agreement：
Android: feedback@wps.com
Mac: Mac_WPS@kingsoft.com
ADDENDUM 1 ADDITIONAL TREMS FOR WPS AI SERVICE
These AI Additional Terms (“AI Terms”) form a part of the Online Service Agreement and End User License Agreement for WPS Office,as applicable, between you and WPS Software Pte.Ltd. (the “Agreement”). These AI Terms apply to your access and use of any AI feature(s) or functionality. Any terms used herein have the same meaning as in the Agreement.
1. Definitions
(1) “WPS AI” refers to artificial intelligence feature(s) or functionality made available by WPS based on artificial intelligence models, such as large-scale language-generation models, trained by machine learning .
(2) The definitions not mentioned in these AI terms shall have the same meaning as in the Agreement.
2. Registration and Access
(1) WPS AI is only allowed to be used in the areas outside the Chinese Mainland, and it is not accessible and allowed when your are in Chinese Mainland. If you take illegal actions to use WPS AI from Chinese Mainland, all the legal consequences shall be borne by yourself and WPS will not assume any liability arising from this;
(2) You must be at least 16 years old to use WPS AI. If you are under 16 (or otherwise provided by the related jurisdiction), you are not permitted to use WPS AI unless you have verifiable permission of your parent or legal guardian to use WPS AI. Once a child uses WPS AI in whole or part, such action shall be deemed representing that his/her parents agree with these AI terms and the Agreement.
(3) If you use WPS AI on behalf of another person or entity, you must have the authority to accept the Terms on their behalf. You must provide accurate and complete information to register for an account. You may not make your access credentials or account available to others outside your organization, and you are responsible for all activities that occur using your credentials.
(4) WPS has the right to impose limits on the number of Outputs you can create with WPS AI. You will be notified when you have reached the maximum number of Outputs for your account.
3. Content
(1) Your Content. You may provide input to WPS AI (“Input”), and receive output generated and returned by WPS AI based on the Input (“Output”). Input and Output are collectively “Content”(the same below). You are solely responsible for the Content and the development, operation, maintenance and use of the Content. You represent and warrant that you have all rights, licenses, and permissions needed to provide Input to WPS AI. As between you and WPS, to the extent permitted by law and subject to the terms of this Agreement that governs your use of WPS AI, you own your Input and Output.
You shall ensure that your Input and use of WPS AI and Output will not: (i) violate any applicable law; (ii) violate these AI Terms (including the Addendum of Content&Usage policy and the Sharing&Publication policy) and the Agreement; or (iii) infringe, violate or misappropriate any of our rights or the rights of any third party.
You agree that there will not include any personal data (including but not limited to the data that reveals personally identifiable information, racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, health data or data concerning sex or sexual orientation), business secret and other sensitive data in any Input to WPS AI, otherwise, all the legal consequences caused by this shall be borne by yourself.
You may use the Output for any legal purpose provided that you comply with all applicable laws and regulations, these AI terms and that you accept that any such use is at your own risk.
(2) Similarity of Content. Due to the nature of machine learning and the technology limitation powering WPS AI, Output may not be unique and WPS AI may generate the same or similar Output for you or a third party.
(3) Use of Content to Improve AI. We do not use your Content to train the machine learning models used to provide the WPS AI. Your use of WPS AI does not grant us any right or license to your Content to train machine learning models.
(4) WPS AI Use Restrictions. You shall not use WPS AI or Output(i) to mislead any person that Output from WPS AI was solely human generated;(ii)in a manner that violates any applicable laws and regulations, technical documentation, usage guidelines, these AI terms and the Agreement.
In the event that any of your Output is alleged to be unlawful or otherwise in breach of these AI terms, you acknowledge that WPS has the right to disclose such content to law enforcement or other governmental authorities or in a response to a court order.
(5) Accuracy. Artificial intelligence and machine learning are rapidly evolving fields of study. Given the probabilistic nature of machine learning, use of WPS AI may in some situations result in incorrect Output that does not accurately reflect real people, places, or facts. You should evaluate the accuracy of any Output as appropriate for your use case, including by using human review of the Output. WPS AI may provide incomplete, incorrect, or offensive Output that does not represent WPS’s views. If Output references any third party products or services, it doesn’t mean the third party endorses or is affiliated with WPS.
(6) WARRANTY DISCLAIMER. WPS DOES NOT MAKE ANY WARRANTY (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF AI AND OUTPUT OR THE ACCURACY AND NON-INFRINGEMENT OF ANY OTHER INFORMATION OBTAINED THROUGH AI. YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA OBTAINED THROUGH THE USE OF ANY AI FEATURE IS DONE AT YOUR SOLE RISK. YOU SHOULD NOT RELY ON FACTUAL ASSERTIONS IN OUTPUT WITHOUT INDEPENDENTLY FACT CHECKING THEIR ACCURACY. OUTPUT THAT APPEAR ACCURATE BECAUSE OF THEIR DETAIL OF SPECIFICITY MAY STILL CONTAIN MATERIAL INACCURACIES. AI CANNOT DYNAMICALLY RETRIEVE INFORMATION AND OUTPUT MAY NOT ACCOUNT FOR EVENTS OR CHANGES TO UNDERLYING FACTS OCCURRING AFTER THE AI MODEL WAS TRAINED. NO INFORMATION OR ADVICE, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM AI OR THROUGH AI SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
4. Payments
(1) Billing. If you subscribe any WPS AI service, you shall pay all fees charged to your account according to the prices and terms on the applicable pricing page, or as otherwise agreed between us in writing(if any). You will provide complete and accurate billing information including a valid and authorized payment method. For paid subscriptions, we will automatically charge your payment method on each agreed-upon periodic renewal until you cancel. If your payment cannot be completed, we have right to suspend your access to WPS AI services until payment is received. Payments are non-refundable except as required by law or provided in this Agreement.
(2) Price Changes. We may change our price by updating the new price on the pricing pages of our platform. Price changes will be effective immediately. However, price changes only influence new subscriptions. That is, if you have subscribed before the price changes and the subscription is still valid, you can still renew at the original price.
(3) Free Tier (if involved). You may not create more than one account to benefit from credits provided in the free tier of WPS AI. If we believe you are not using the free tier in good faith, we may charge you standard fees or stop providing access to WPS AI.
5. Confidentiality and Security
(1) Confidentiality. You may be given access to Confidential Information of WPS, its affiliates and other third parties. You may use Confidential Information only as needed to use WPS AI as permitted under these Terms. You may not disclose Confidential Information to any third party, and you will protect Confidential Information in the same manner that you protect your own confidential information of a similar nature, using at least reasonable care. Confidential Information means nonpublic information that WPS or its affiliates or third parties designate as confidential or should reasonably be considered confidential under the circumstances, including software, specifications, and other nonpublic business information. Confidential Information does not include information that: (i) is or becomes generally available to the public through no fault of yours; (ii) you already possess without any confidentiality obligations when you received it under these Terms; (iii) is rightfully disclosed to you by a third party without any confidentiality obligations; or (iv) you independently developed without using Confidential Information. You may disclose Confidential Information when required by law or the valid order of a court or other governmental authority if you give reasonable prior written notice to WPS and use reasonable efforts to limit the scope of disclosure, including assisting us with challenging the disclosure requirement, in each case where possible.
（2）Security. You must implement reasonable and appropriate measures designed to help secure your access to and use of WPS AI. If you discover any vulnerabilities or breaches related to your use of WPS AI, you must promptly contact WPS and provide details of the vulnerability or breach.
Addendum A :
Content&Usage Policy
All users must comply with this Content &Usage Policy. This Policy places certain restrictions on your Content and how you use WPS AI. WPS reserves the right to determine whether your Content violates this Policy at its sole discretion. This Policy may be updated from time to time.
Usage Requirements：
(a) Use of WPS AI. You may access, and we grant you a non-exclusive right to use, WPS AI in accordance with these Terms. You will comply with these Terms and all applicable laws when using WPS AI. We and our affiliates own all rights, title, and interest in and to WPS AI.
(b) Feedback. We appreciate feedback, comments, ideas, proposals and suggestions for improvements. If you provide any of these things, we may use it without restriction or compensation to you.
(c) Restrictions. You may not, if involved, (i) use WPS AI in a way that infringes, misappropriates or violates any person’s rights; (ii) reverse assemble, reverse compile, decompile, translate or otherwise attempt to discover the source code or underlying components of models, algorithms, and systems of WPS AI (except to the extent such restrictions are contrary to applicable law); (iii) use output from WPS AI to develop models that compete with WPS; (iv) except as permitted through the API, use any automated or programmatic method to extract data or output from WPS AI, including scraping, web harvesting, or web data extraction; (v) represent that output from WPS AI was human-generated when it is not or otherwise violate our Usage Policies; (vii) buy, sell, or transfer API keys without our prior consent.
You shall not use WPS AI or the Content in the following scenarios, otherwise we have the right to suspend or terminate your account permanently or temporarily without notice and liability for any reason and you shall be solely responsible for all the legal consequences caused by this:
l Discriminate, incite or promote discrimination against others based on race, religion, sex, sexual orientation, age, disability, ancestry or national origin or any other basis;
l Incite or promote hostility or violence;
l Promote or create a risk of physical or mental harm, emotional distress, death, disability or disfigurement to yourself, any person or animal;
l Promote or create a risk of harm, loss or damage to any property;
l Seek to harm or exploit children;
l Is harassing, abusive, racially or ethnically offensive, defamatory, invasive of personal privacy or publicity rights, libellous or threatening;
l Is sexually explicit or pornographic in nature or contains links to such material;
l Involve the sale or promotion of illegal activities, products or services;
l Is fraudulent or promote fraudulent activity;
l Violate the rights of any individual or third party, including but not limited to their intellectual property and data privacy rights;
l Contain any information or content that you do not have a right to make available under any law or due to confidentiality, contractual or fiduciary duties;
l Contain any information or discrimination that is false, deceptive or misleading or otherwise promote, endorse, encourage or facilitate the spread of false information;
l Violate any applicable law or promote activities that are illegal in nature;
l Threaten or undermine democratic processes or institutions;
l Mislead anyone that the Content generated by AI is human-generated;
l Provide medical advice or any content regarding the treatment, prevention, diagnosis or transmission of diseases;
l Provide legal or financial advice;
l Generate contracts or legally binding obligations;
l Generate political content including for dissemination in electoral campaigns;
l Generate source code;
l Generate spam, ransomware, keyloggers, viruses or other software;
l Generate nudity or shocking content including obscene gestures, bodily fluids or other profane subjects;
l Generate or disseminate information to be used for the administration of justice or other legal purposes;
l Implement fully-automated decision making.
Addendum B:
Sharing & publication policy
Social media, livestreaming and demonstrations
Posting your own prompts and Content to social media is generally permissible, as is livestreaming or demonstrating AI Output to others, as long as you:
Manually review each Output before sharing or while streaming;
Attribute the content to your name or your company;
Indicate that the content is AI-generated in a way no user could reasonably miss or misunderstand;
Do not share content that violates these AI terms, or that may offend others (including when you are taking audience requests for prompts).
Content co-authored with AI
You may publish first-party written content (e.g., a book) created in part with AI under the following conditions:
The published content is attributed to your name or company;
The role of AI in formulating the content is clearly disclosed in a way that no reader could possibly miss, and that a typical reader would find sufficiently easy to understand;
The content does not violate our Content&Usage Policy or these AI Terms;
You refrain from sharing Outputs that may offend others.
For instance, you must detail in a foreword or introduction (or some place similar) the relative roles of drafting, editing, etc between you and AI. You should not represent AI-generated content as being wholly generated by you, and you must take ultimate responsibility for the content being published.
