Can’t Open Word Document on Android? Here is the Real Fix

January 19, 2024 7.9K views

In today's mobile-first world, it is essential to be able to access and manipulate documents on the go. However, sometimes people may encounter problems opening Word documents on their Android devices. This article will provide a clear and comprehensive explanation of the possible causes of this problem and offer some solutions that users can try.

Part 1. Why can't Open Word Document on Android?

  • Document Format Compatibility: The Android app you're using may not support older Word document formats (e.g., DOC) or may have limited compatibility with complex formatting in newer formats (e.g., DOCX).

  • Device Storage Limitations: If your device's storage is full or nearly full, it may not have enough space to open and manipulate large Word documents.

  • App Conflicts: If you have multiple office suite apps installed on your Android device, they may conflict with each other and cause issues when opening documents.

  • Document Corruption: If the Word document is corrupted, it may not open on any device or platform. Corruptions can occur due to various reasons, such as incomplete downloads or software glitches.

  • Software Updates: Outdated or incompatible software, including the Android operating system or the Word app itself, can lead to problems when trying to open documents.

  • Lack of Internet Connection: Some office suite apps require an internet connection to access documents stored in cloud services like OneDrive or Google Drive. Without an internet connection, you may not be able to open cloud-stored documents.

Part 2. 3 Ways to Fix the ‘Word Document Won’t Open Error on Android

If you can't open a Word document with one office app, try using a different one. Sometimes, different apps have varying levels of compatibility.

Ensure the document isn't corrupted; if it is, no app will be able to open it.

1. Using WPS Office

WPS Office is a free and open-source office suite that is compatible with Microsoft Office documents. It is a great option for fixing the "Word Document Won't Open Error on Android" because it is easy to use and has a wide range of features.

Step 1 Open the WPS Office app and tap on the "File" icon

Step 2  Then select the Word document that you want to open.

Step 3 The Word document will open in the WPS Office app. You can now edit the document as needed in WPS Writer.

2. Using Microsoft Word

Step 1: Open the Microsoft Word app.

Step 2 : In the app, tap the "Open" option and browse your device's storage to find the Word document you want to open. Select the document, and it should open within the Microsoft Word app.

Step 3 The Microsoft Word program will launch and display the Word document. You can now make changes to the document as needed.

3. Using Google Docs

Step 1: Open the Google Docs app.

Step 2: In the app, tap the "+" button to create a new document. Then, tap "File" and select "Open with Docs." Navigate to the Word document you want to open and tap it.

Step 3 The Word document will open in Google Docs. You can now edit the document as needed.

These steps allow you to try different applications to open your Word document on Android. If one app fails to open the document, try another, as compatibility and formatting can vary between different office suite apps



WPS Office- Free All-in-One Office Suite
  • Use Word, Excel, and PPT for FREE, No Ads.

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  • Microsoft-like interface. Easy to learn. 100% Compatibility.

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5,820,008 User


Algirdas Jasaitis

Part 3. Which Word Document Editors is Suitable for You

Best Free Office Suite:  WPS Office

WPS Office is a user-friendly office suite known for its remarkable similarity to Microsoft Word. It excels in compatibility with Word document formats (DOC and DOCX) and offers good performance.

Notably, WPS Office introduces innovative features like WPS AI, which includes AI-powered grammar and spelling checks, enhancing the overall document quality and efficiency. This AI feature sets it apart in the realm of office software, making it a compelling choice for users seeking advanced tools.

Pros of WPS Office:

  • Free: WPS Office is cost-effective, as it's free.

  • User-Friendly: It has an easy-to-use interface.

  • Versatile: It's suitable for various tasks.

  • Good Support: Offers responsive customer service.

  • AI Features: Includes helpful AI enhancements.


LibreOffice is a powerful open-source office suite. While it has a steeper learning curve, it excels in complex document tasks, making it ideal for advanced users. It offers features comparable to Microsoft Word and is great for specialized requirements.

Google Docs

Google Docs is a cloud-based office suite celebrated for its user-friendliness and real-time collaboration features. It is efficient for collaboration and everyday tasks but may lack some advanced formatting options found in desktop-based office software.

Let's compare WPS Office, LibreOffice, and Google Docs based on actual experiences to highlight their differences and suitability for different users and scenarios:


WPS Office


Google Docs

Suitability for Beginners

User-friendly interface with familiarity to Microsoft Word.

Slightly steeper learning curve due to a less polished interface.

Extremely user-friendly with an intuitive and clean interface.


Fast and efficient, suitable for everyday use and moderate complexity.

Slower performance on some systems, especially on lower-end computers.

Efficient, optimized for cloud-based performance, and seamless collaboration.

Complex Occasions

Competent for moderate complexity tasks.

Highly competent for complex document tasks with advanced features.

Excellent for collaboration and everyday tasks, but lacks some advanced features.

The choice among these document editors depends on your specific needs, whether it's advanced formatting, collaboration, or cost considerations. You can also consider using a combination of these tools based on your requirements.


1. Can I open older Word document formats on my Android device?

Android devices generally support newer DOCX formats. However, compatibility issues might arise with older DOC formats. Consider converting older documents to DOCX for smoother access.

2. Is there a size limit for Word documents on Android devices?

While there's no strict size limit, extremely large documents might take longer to load or strain device resources. Make sure you have sufficient storage and consider breaking large documents into smaller sections if necessary.

3. How can I fix a corrupted Word document on my Android device?

If a document appears corrupted, try opening it on a computer to verify its condition. If it's indeed corrupted, you might need to restore from a backup or use document recovery tools available for PCs. There are limited options for repairing corrupted documents directly on Android devices, so utilizing a computer may be necessary for more advanced recovery efforts.


In conclusion, this article addresses the common issue of Android users encountering difficulties when opening Word documents in 2023. It identifies potential causes such as compatibility, storage, app conflicts, document corruption, software updates, and connectivity issues.

Throughout the article, there is a notable emphasis on the advantages of WPS Office. WPS Office is praised for its user-friendly interface, compatibility with Word document formats, and the standout feature of WPS AI, which leverages AI-powered grammar and spelling checks to enhance document quality.

15 years of office industry experience, tech lover and copywriter. Follow me for product reviews, comparisons, and recommendations for new apps and software.