You're working on something important, and suddenly, you get the news that your ASUS laptop keys are not working. You press keys repeatedly, but nothing happens. Is it a software glitch, a settings issue, or is your keyboard broken? Don’t panic, this guide will walk you through simple and effective ways to fix an ASUS laptop keyboard that’s not working. Let’s explore quick solutions to get your keyboard up and running again.
How to Fix ASUS Laptop Keyboard Not Working
Basic Checks Before Troubleshooting Your ASUS Keyboard
Before we fix ASUS laptop keyboard, it’s important to rule out temporary glitches or overlooked settings that may be causing the ASUS laptop keyboard not working. Here are some steps to follow:
Restart Your Laptop
Before diving into any complex troubleshooting, start by restarting your laptop. Sometimes, problems arise simply from not shutting down the laptop for a long time, which can cause temporary glitches or freezes. A quick restart can often resolve these issues and get your keyboard working again.
Restart your pc
Plug in an External Keyboard
If restarting didn’t help, the next thing to check is whether the issue lies with the built-in keyboard or something deeper. Plug in an external keyboard to see if it works. If the external keyboard works fine, the problem is likely with the built-in keyboard and is not software-related.
Turn Off Filter Keys
Sometimes, Filter Keys can interfere with keyboard functionality by delaying response times, making it seem like the keyboard isn’t working. This feature is designed for users with certain disabilities, but it can accidentally slow down your input. Turning Filter Keys off might be all it takes to restore normal functionality. The method to turn off filter keys is explained in detail below.
Turn filter keys off
Enter BIOS to Check for Software Issues
Entering the BIOS is a great way to determine if the issue is related to your operating system or software. If the keyboard works fine in BIOS but not in Windows, it’s likely a software problem. Check this guide on how to enter BIOS mode if you are confused about how to enter BIOS mode.
BIOS Interface
These initial checks are essential to rule out simple glitches and pinpoint whether the issue lies with the hardware or software.
Effective Solutions for an ASUS Laptop Keyboard Not Working
Once you've done the basic checks, it's time to dive deeper into the troubleshooting process. There are a few solutions that can resolve the issue if the ASUS laptop keyboard is not working. The following methods are proven to help fix a wide range of keyboard issues, from software glitches to driver problems. Here's what you can do if your ASUS keyboard not responding:
Method 1: Disable Filter Keys on Windows
Before jumping to more complex fixes, it’s always a good idea to check if Filter Keys is enabled. This Windows feature is designed to help people with certain disabilities by ignoring brief or repeated keystrokes, but it can accidentally make your keyboard feel unresponsive.
Step 1: First Right right-click your start menu and select settings from the menu that opens up.
Click Settings
Step 2: Then, go to click accessibility, then scroll down and click on keyboard.
Click Keyboard
Step 3: Finally, turn off the toggle for the filter keys.
Turn filter keys off
When Filter Keys is enabled, it can delay the response from the keyboard. Turning it off should immediately fix the problem for many users, especially if the issue is related to lag in keystroke recognition.
Method 2: Update or Reinstall the Keyboard Driver via Device Manager
If disabling Filter Keys didn’t resolve the problem, the next step is to check the keyboard drivers. Outdated or corrupted drivers can cause a range of issues, from unresponsive keys to complete keyboard failure. Thankfully, reinstalling or updating the driver is fairly easy.
Step 1: Right-click the Start menu, then select Device Manager from the menu that pops up.
Click Device Manager
Step 2: Expand Keyboards and right-click your keyboard.
Right-click Keyboard
Step 3: Then choose “Update Driver” in the menu that opens up.
Update driver
Step 4: Alternatively, right-click and choose Uninstall device to uninstall the driver, then restart the laptop to automatically reinstall the driver.
Uninstall driver
Tip: Ensure your system is connected to the internet to download any necessary updates.
Keyboard driver issues are a common cause of malfunction. Reinstalling or updating the driver often resolves the issue quickly, as this refreshes the driver and reinstates proper functionality.
Method 3: Use the ASUS System Diagnosis Tool
If you own an ASUS laptop, the MyASUS app or Armoury Crate offers built-in diagnostic tools designed to detect and resolve hardware and software issues on your laptop, including keyboard problems. These tools are tailored specifically for ASUS devices, making them a powerful resource.
Step 1: Open MyASUS or Armoury Crate.
MyASUS Interface
Step 2: Under System Diagnosis, select System check or use One-click diagnosis to perform a full diagnostic test on your device.
Run Diagnostic test
Step 3: Follow the on-screen prompts to run diagnostics and fix the issue.
Pros: Tailored specifically for ASUS devices.
Cons: May not work if your system is running an outdated version of the utility.
ASUS’s built-in diagnostic tools are very effective at finding and fixing keyboard-related issues automatically. It’s a quick way to troubleshoot without needing third-party software or manual interventions.
When to Consider Hardware Repair
If none of the software fixes have worked and your ASUS laptop keyboard not working, it may be time to consider a hardware issue. Sometimes, the keyboard may be physically damaged, or there may be issues beyond simple troubleshooting that require professional help. Here’s how to identify if it’s time for a hardware repair:
Signs of Hardware Issues:
Here are some of the indicators through which you can figure out if your keyboard issue is due to a software problem or hardware.
Only some keys are unresponsive:
This could indicate a hardware issue with specific keys or a partial malfunction of the keyboard. It's often caused by internal hardware failure or software conflicts affecting individual keys.The keyboard doesn’t work even in BIOS:
If the keyboard fails to respond in the BIOS, it’s likely a sign of a deeper hardware issue, as the BIOS operates independently from the operating system.Liquid or dust damage:
Spills or dust accumulation can cause the keyboard’s circuits to short-circuit or malfunction. This may require professional cleaning or repairs to restore functionality.
Solutions:
Contact ASUS Support if you suspect a hardware failure.
Use an external keyboard until the issue is resolved.
Visit a Service Center for professional repair.
If the problem lies with the hardware, repairing or replacing the keyboard is often the only solution. In the meantime, an external keyboard will allow you to continue working.
Enhance Productivity with WPS Office on ASUS Laptops
When your ASUS laptop keyboard not working, staying productive can feel like a challenge. However, I’ve found that WPS Office is a great way to keep going even when my keyboard decides to malfunction. I’ve personally relied on WPS Office during times when my keyboard wasn’t responding, and the experience has been seamless. Here’s how WPS Office makes it easy to continue working without skipping a beat:
WPS Office
Voice Input (via "Tools")
When my keyboard stopped working, I used Voice Input in WPS Office. The dictation feature was incredibly accurate, 98% of the time. With the ASUS ZenBook’s high-quality microphone, voice recognition was smooth. I could continue composing documents and working on presentations without touching my keyboard, making it a real lifesaver.
Document Repair (File > Open and Repair)
WPS Office’s Document Repair feature has saved me many times when the system unexpectedly shuts down. Using "File" and then "Open and Repair", I could recover corrupted files without losing progress. It works quickly and efficiently, allowing me to restore Word or Excel files that were damaged due to system issues.
Sync Docs via WPS Cloud Across ASUS Devices with MyASUS Compatibility
I often switch between my ZenBook and ROG laptop, and WPS Cloud keeps my documents synced. The MyASUS integration makes it automatic, ensuring my work is always accessible, no matter what device I’m using. I can seamlessly continue where I left off, even with a malfunctioning keyboard.
Lightweight and Feature-Rich
WPS Office is lightweight but feature-rich. It handles large documents, spreadsheets, and presentations without lag, even when my laptop’s performance is affected by a malfunctioning keyboard. The software is fast and efficient, providing everything I need without slowing me down.
WPS Office Interface
During my keyboard issues, WPS Office kept me productive. Voice Input, document recovery, and cloud sync allowed me to keep working seamlessly. If you’re facing keyboard issues, WPS Office is a reliable tool for maintaining your workflow.
FAQs
Q1: Why does my ASUS keyboard work in BIOS but not in Windows?
This is usually a software or driver issue. Try reinstalling your keyboard driver through Device Manager.
Q2: Can a Windows update break the keyboard?
Yes, sometimes Windows updates cause compatibility issues. Reinstalling the driver can usually fix the problem.
Q3: Should I reset my ASUS laptop to fix the keyboard?
Resetting is a last resort. Be sure to back up your data before attempting a reset.
Q4: How do I clean my ASUS keyboard safely?
Use compressed air to clear dust, and a soft cloth for cleaning. Avoid using liquid cleaners as they can damage the keyboard.
Staying Productive with ASUS and WPS Office
Dealing with an ASUS laptop keyboard not working can be frustrating, but there are simple ways to keep working. Whether using Voice Input for dictation, recovering lost documents with Document Repair, or syncing files with WPS Cloud, WPS Office ensures your workflow continues uninterrupted. With its lightweight design and seamless integration, WPS Office is the perfect tool for ASUS users, even when the keyboard isn’t functioning.
