When your Asus laptop Touchpad stops responding, it can feel like you’ve hit a wall, especially if pressing Fn + F6 doesn’t bring it back. Many users run into this issue, particularly after updates or login. The good news? You’re not alone, and it’s usually fixable. In this guide, I’ll walk you through tried-and-tested methods to get your Touchpad working again, whether you're on Windows 11 or just rebooted after an update.
Part 1: Check Touchpad Settings
Before diving into system-level fixes, start with the basics and check if the Touchpad is actually enabled. It’s surprisingly common for users to disable it accidentally using function keys, especially on Asus laptops.
Step-by-Step Guide
Step 1: Press Fn + F6 on your keyboard.
On some Asus models, it may be Fn + F9 or another function key, depending on the laptop series. Look for the icon that resembles a small Touchpad.
Step 2: If the shortcut doesn’t work, go to Settings > Bluetooth & devices > Touchpad.
Step 3: Make sure the Touchpad toggle is turned on.
Step 4: Scroll down and click Advanced gestures to customize or reset any gesture-related settings.
Step 5: If the Touchpad toggle is missing, head to Device Manager > Human Interface Devices, and ensure the Touchpad is not disabled.
Advantages
Quick and easy: This method requires no downloads or installations.
Often effective: Resolves many cases where the Touchpad was simply turned off by mistake.
Disadvantages
Not a deep fix: If drivers or firmware are corrupted, this won't help.
Model-specific keys: Not all Asus laptops use the same function shortcut.
Precautions
Ensure external mice or touchpads aren’t interfering with the internal Touchpad settings.
Some Windows 11 updates may automatically disable Touchpad input if conflicting drivers are detected.
Part 2: Update BIOS & Windows
If your Asus Touchpad is still not working after checking the settings, the next step is to update your system’s BIOS and Windows OS. Incompatibilities or outdated firmware can often cause the Touchpad to malfunction, especially after major updates.
Step-by-Step Guide
Step 1: Click on the Start menu and go to Settings > Windows Update.
Click Check for updates and install any pending updates. Restart your laptop after installation.
Step 2: To update BIOS, visit the ASUS Support site. Search for your specific laptop model.
Step 3: Navigate to the Driver & Tools section. Under the BIOS & Firmware tab, download the latest BIOS update available for your model.
Step 4: Follow the instructions provided by Asus to install the BIOS update. Typically, this includes extracting the ZIP file, copying it to a USB drive, and updating through the BIOS interface by restarting your PC and entering the BIOS menu (usually by pressing F2 or DEL during startup).
Advantages
Fixes deep system issues: Addresses firmware-level bugs that may interfere with hardware.
Improves overall performance: BIOS updates often include system stability improvements beyond just the Touchpad.
Disadvantages
Requires caution: Incorrect BIOS updates can harm your system.
Time-consuming: Takes longer than simpler settings fixes.
Precautions
Always ensure your laptop is fully charged or plugged in during a BIOS update.
Back up important data before performing any BIOS or major system updates.
Make sure you download the BIOS update only from the official Asus website to avoid malware or compatibility issues.
Part 3: Update Touchpad Drivers
One of the most common reasons for an Asus Touchpad not working is outdated or corrupted drivers. Even if everything seems fine in your settings, your system may not be communicating properly with the Touchpad hardware without the right driver.
Step-by-Step Guide
Step 1: Right-click the Start menu and select Device Manager.
Step 2: Expand the section labeled Human Interface Devices or Mice and other pointing devices.
Step 3: Locate your ASUS Touchpad device (it may be listed as a HID-compliant touchpad or something similar), right-click it, and choose Update driver.
Step 4: Select Search automatically for drivers. Windows will search for the latest driver and install it if available.
Step 5: If no driver is found, go to the ASUS support site and manually download the latest Touchpad driver for your laptop model. Once downloaded, run the installer and restart your device.
Advantages
Targeted fix: Specifically addresses the core problem affecting Touchpad functionality.
Can restore Touchpad instantly if the driver is simply missing or outdated.
Disadvantages
Device name confusion: The Touchpad may appear under different names, making it hard to find.
Windows may say it's “up to date” even when it’s not—manual installation may still be required.
Precautions
If your Touchpad isn’t listed at all, you might need to enable hidden devices in Device Manager (View > Show hidden devices).
Avoid using third-party driver updater tools, which may install incorrect or unsafe drivers.
Part 4: Verify and Reset Touchpad Drivers
If updating didn’t help or your Touchpad isn’t even appearing in Device Manager, you may need to verify whether the driver is installed correctly or reset it entirely. Sometimes, a driver becomes corrupted or conflicts with Windows updates, especially on Windows 11.
Step-by-Step Guide
Step 1: Open Device Manager by right-clicking the Start menu and selecting it.
Step 2: Expand Human Interface Devices or Mice and other pointing devices.
Step 3: Right-click on the Touchpad device and choose Uninstall device. Confirm the uninstall, but don’t check the box that says, “Attempt to remove the driver for this device.”
Step 4: Restart your laptop. Windows will automatically reinstall the driver during boot-up.
Step 5: If the Touchpad still doesn’t work, repeat the steps, but this time, check the box to delete the driver. Then, download the correct driver from the ASUS support site and install it manually.
Advantages
Cleans up corrupted drivers that may not respond even after updates.
Allows for a fresh reinstall, which often resolves invisible device issues.
Disadvantages
Might require manual intervention if Windows fails to reinstall the driver.
Time-sensitive: Not ideal if you're in a hurry and need the Touchpad fixed immediately.
Precautions
Be careful not to uninstall the wrong device.
If you're unsure whether the Touchpad is listed, enable hidden devices under View > Show hidden devices.
Part 5: Reset Systems
If none of the previous methods work, a system reset may be your last resort—especially when your Asus Touchpad is not working after an update or major system crash. A system reset can remove corrupted files and restore factory configurations, often bringing the Touchpad back to normal.
Step-by-Step Guide
Step 1: Click on the Start menu and go to Settings > System > Recovery.
Step 2: Under the Recovery options, click Reset this PC.
Step 3: Choose whether to Keep my files or Remove everything, based on your preference.
Step 4: Follow the on-screen instructions to complete the reset process.
Alternative Method (via boot menu): If you can’t access Windows, restart your laptop and press F9 repeatedly during boot-up. This will take you to the recovery environment. From there, select Restore factory settings.
Advantages
Completely refreshes your system: Ideal when corrupted system files are the root cause.
Effective last resort: Has a high chance of resolving stubborn, untraceable errors.
Disadvantages
Time-consuming: A full reset can take a while to complete.
Data loss risk: If you choose “Remove everything,” all local files will be deleted.
Precautions
Back up all your personal data before proceeding.
Make sure your device is connected to power throughout the reset process.
Part 6: WPS Office - Best Suited with Asus
Once your Asus Touchpad is back in working condition, you’ll want software that matches your system’s efficiency, especially if you’re working on documents, presentations, or spreadsheets. That’s where the WPS Office comes in.
WPS Office is a free, lightweight office suite that integrates everything you need: Writer, Presentation, Spreadsheet, PDF tools, format conversion, and scanning, all in one. Whether you’re working on Windows 11 or switching between devices, it’s fully optimized for speed, compatibility, and smooth performance on Asus laptops.
Here’s what makes WPS Office a perfect match for Asus users:
All-in-One Suite: No need to juggle between apps; everything’s built-in.
AI Tools Inside: You can summarize content, rewrite sentences, or generate text using built-in AI assistance.
Cloud Sync & File Management: Seamlessly access your files across desktop and mobile devices.
I’ve used WPS Office on my Asus laptop for months, particularly for writing guides like this one. It’s fast, stable, and doesn’t slow down the system, even when working on multiple tabs. The AI tools are a bonus, especially when I need quick summaries or formatting help. Unlike heavier alternatives, it feels tailor-made for users who just want things to work.
If your Asus Touchpad is now functional again, WPS Office is the perfect companion to help you get productive without the bloat or the price tag.
FAQs
Q1: How do I reset my Asus Touchpad?
To reset your Asus Touchpad, go to Settings > Bluetooth & devices > Touchpad. There, toggle the Touchpad off and back on. Scroll down and click Reset under gesture settings to restore default configurations.
This can be useful if your Asus Touchpad is not working after login or if gestures behave unexpectedly.
Tip: If the reset option isn’t visible, make sure your drivers are properly installed or updated.
Q2: How to reset Asus laptop from the boot menu?
Restart your Asus laptop and repeatedly press F9 during startup. This brings up the recovery menu. From there, select Restore factory settings and follow the on-screen instructions.
Note: Use this method if you can't access Windows normally, especially when your Asus Touchpad is not working after the update and prevents you from navigating with the cursor.
Q3: How can I get more help from Asus?
For further assistance, visit the official ASUS Support website. There, you’ll find professional help, updated drivers, and live chat options tailored to your specific laptop model.
