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Copilot Access Problems

Fix Copilot Missing in Power BI Premium Per User

Maira MehtabMaira Mehtab Sep 21, 2026 870 views

Question details

The user is unable to access or find Copilot within Power BI Premium Per User, despite enabling the recommended settings.

Product
Microsoft Power BI Premium
Device & OS
not provided
Scenario
Attempting to utilize Copilot features for report generation and data analysis in Power BI Premium Per User.
Observed behavior
Copilot remains unavailable or missing due to potential configuration, tenant, region, capacity, licensing, or administrator setting limitations.
Before you start

Ensure you have administrator access to the Microsoft 365 and Microsoft Fabric tenant settings, as troubleshooting Copilot availability requires elevated permissions to verify organizational capacities.

Solution 1Recommended

Verify Power BI Copilot Requirements and Tenant Settings

Check the core requirements including licensing, capacity, and tenant configurations to ensure Fabric Copilot is properly enabled for your environment.

Copilot in Power BI requires specific organizational capacities (such as Fabric F64 or Premium P1). A standalone Premium Per User (PPU) license may not be sufficient if the underlying tenant capacity and regional settings do not support Azure OpenAI services.

1
Access the Admin Portal

Log in to Microsoft Power BI and click on the gear icon in the top right corner, then select 'Admin portal'.

2
Navigate to Tenant Settings

In the left-hand menu, select 'Tenant settings' and scroll down to locate the 'Copilot and Azure OpenAI service (preview)' section.

3
Enable Copilot for the Organization

Ensure the toggle to enable Copilot is turned on. You can choose to apply this to the entire organization or restrict it to specific security groups.

4
Verify Workspace Capacity

Go to the workspace where you are trying to use Copilot. Click 'Workspace settings', navigate to the 'Premium' tab, and ensure it is assigned to a supported Premium (P1 or higher) or Fabric (F64 or higher) capacity.

Regional Availability: Copilot relies on Azure OpenAI. Check the Microsoft Fabric documentation to ensure your tenant is located in a region where these services are currently supported and hosted.
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Frequently Asked Questions

Does a Premium Per User (PPU) license include Copilot?

A PPU license alone does not guarantee access to Copilot. Copilot in Power BI requires the workspace to be backed by a specific capacity, typically a Fabric capacity (F64 or higher) or a Premium capacity (P1 or higher).

Why is the Copilot option completely missing from my tenant settings?

The option may be missing if you do not have the required administrative privileges, or if your Microsoft 365 tenant is located in a geographic region where Copilot and Azure OpenAI services are not yet supported.

Can I use Copilot in Power BI Desktop?

Copilot capabilities are primarily rolling out to the Power BI Service first. While some features may integrate with Desktop over time, ensure you are testing for availability within the web-based Power BI Service using a supported workspace.