This guide walks you through formatting issues using Microsoft-supported steps first, with WPS only where it genuinely helps.
Problem Description: Section Break Word Causing
I have a Word document where I inserted a section break (I have tried both continuous and next page) at the bottom of the page. I did so because I want different header info to start there. But the section break creates an unseen ghost page, and the physical pagination (the pagination that appears in the bottom left corner of the window) skips a number; ie, one page is labelled 5, and the next page is labelled 7. Thought this was just a quirk and ignored it, but when I printed the document, it printed a blank page between pages 5 and 7, which completely mucks things up when printing on both sides. I have the very same setup elsewhere in the doc, but it does not cause the same problem. Could it possibly have to do with, in the first instance, the section break appears at the very bottom of the page, but not so with the second occurrence? Thanks for your help.
Quick Answer for Word Setup on New Device
Ghost pagination from section breaks may result from extra paragraph marks or positioning.
Likely Causes Behind Formatting Issues Root Factors
The Microsoft account or license context may not match the purchase or device.
Cached credentials, outdated builds, or damaged local components can trigger formatting issues.
A file-specific corruption or add-in conflict can mimic a broader application failure.
Recommended Solution: Restoring Word After Errors
When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.
Enable paragraph marks with Ctrl+Shift+8 to check for hidden spaces, adjust the section break position if at page bottom, and ensure consistent page setup across sections.
These steps can eliminate blank pages and skipped page numbers.
Alternative Solutions for Secondary Document Fixes
Retry the Microsoft-side steps after restarting the app and device.
Test the same action in a private browser session or a new blank file to isolate account vs file issues.
Capture exact error text and screenshots before contacting Microsoft Support or your administrator.
Working with WPS Office: WPS as a Local Alternative

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.
Download and install WPS Office from the official website.
Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.
Save a working copy locally while Microsoft-side issues are resolved.
Return to Microsoft Office after the primary fix succeeds.
If you need a practical local workspace in the meantime, try WPS Office.
Prevention Tips for Keeping Word Stable Long Term
Keep one primary Microsoft account for subscriptions and Office sign-in.
Install updates for Office and Windows before retrying failed workflows.
Back up important files before repair, reset, or reinstall actions.
Work on copies and keep version history enabled when available.
FAQs About Word Support Questions
Can WPS Office fix this formatting issues issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.
Should I reinstall Word before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.
What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.




