Easily Resolve Sharing Todo Working in Office

This guide walks you through file sharing problems using Microsoft-supported steps first, with WPS only where it genuinely helps.

Problem Description: Sharing Todo Working

Created family member account's recently. When trying to share with them, they get the error: Can’t join list It looks like this list isn’t available. Try contacting the person who invited you. My app alerts me they joined but they cannot see and Manage Access doesn't list them as having access. After contacting Microsoft Support and being told it was a known issue and to wait 72 hours, I did. Then after it still didn't work I tried contacting again, and after being thrown around several times again was told answers.microsoft.com was the way to get the service I am paying for to work. Eagerly awaiting this to finally work.

Quick Answer for Office Won't Complete Task

This issue with sharing ToDo has been reported by many users and is recognized by the backend team.

Likely Causes Behind Common File Sharing Problems Triggers

• The Microsoft account or license context may not match the purchase or device.

• Cached credentials, outdated builds, or damaged local components can trigger file sharing problems.

• A file-specific corruption or add-in conflict can mimic a broader application failure.

Recommended Solution: Restoring Office After Errors

When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.

1. There is no user-side fix available at this time.

2. Please be patient and wait for the latest update from Microsoft.

3. As community moderators, we have limited access to internal details and recommend monitoring for updates.

Alternative Solutions for Broader File Sharing Problems Workarounds

1. Retry the Microsoft-side steps after restarting the app and device.

2. Test the same action in a private browser session or a new blank file to isolate account vs file issues.

3. Capture exact error text and screenshots before contacting Microsoft Support or your administrator.

Working with WPS Office: Using WPS While Office Is Unavailable

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.

1. Download and install WPS Office from the official website.

2. Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.

3. Save a working copy locally while Microsoft-side issues are resolved.

4. Return to Microsoft Office after the primary fix succeeds.

If you need a practical local workspace in the meantime, try WPS Office.

Prevention Tips for Avoiding Repeat File Sharing Problems

• Keep one primary Microsoft account for subscriptions and Office sign-in.

• Install updates for Office and Windows before retrying failed workflows.

• Back up important files before repair, reset, or reinstall actions.

• Work on copies and keep version history enabled when available.

FAQs About Sharing Troubleshooting FAQ

Can WPS Office fix this file sharing problems issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.

Should I reinstall Office before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.

What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.