When OneDrive stops working as expected, start with the shortest official checks before you reinstall anything.
Problem Description: Sync Onedrive Symbolic Link
I recently used OneDrive and subscribed to the family plan, and I want to sync my work folder without having to move it into the OneDrive folder. I know how to use a symlink or symbolic link. the problem is, when the symlink is created, onedrive won't sync the files it contains, and it always flashes showing between "LOKING FOR CHANGES" and "YOUR FILE ARE SYNCED", even though no files have been uploaded at all, I waited for it for 4 hours more and the file hasn't been uploaded either. is there any solution for this problem?  


Quick Answer for Document Quick Fix
wish ms would tell you symbolic links generally don't work. the incredible number of file name restrictions, the inability to use visual studio file syncing because of the name restrictions.
Likely Causes Behind OneDrive Failure Patterns
The Microsoft account or license context may not match the purchase or device.
Cached credentials, outdated builds, or damaged local components can trigger document & file issues.
A file-specific corruption or add-in conflict can mimic a broader application failure.
Recommended Solution: Restoring OneDrive After Errors
When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.
It's essentially worthless --- I'm actually in the opposite situation - I literally **don't** want OneDrive to sync the contents of a specific folder in the My Documents folder, namely the **My Games** folder.
While somewhat convenient, it eats up GBs of space that I don't want to use for this purpose.
Since OneDrive **COMPLETELY** locks down every folder in My Documents to keep them synced by default regardless of whether I want to do so, I'm forced to try a workaround to keep it from syncing.
I read several articles where it stated symbolic links weren't synced to OneDrive, yet I sit here today watching the files re-upload to my OneDrive account despite having setup a symbolic link to the My Games directory.
Perhaps this method is outdated and I'm out of luck.
However, this would be solved if I could simply exclude sub-folders in My Documents from syncing.
I'm not sure why this is hard... but it must be.
I'm happy to be wrong here if someone wants to correct me.
Alternative Solutions for Fallback Options for Document
Retry the Microsoft-side steps after restarting the app and device.
Test the same action in a private browser session or a new blank file to isolate account vs file issues.
Capture exact error text and screenshots before contacting Microsoft Support or your administrator.
Working with WPS Office: Editing Files in WPS During Document

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.
Download and install WPS Office from the official website.
Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.
Save a working copy locally while Microsoft-side issues are resolved.
Return to Microsoft Office after the primary fix succeeds.
If you need a practical local workspace in the meantime, try WPS Office.
Prevention Tips for Smooth OneDrive Device Transfers
Keep one primary Microsoft account for subscriptions and Office sign-in.
Install updates for Office and Windows before retrying failed workflows.
Back up important files before repair, reset, or reinstall actions.
Work on copies and keep version history enabled when available.
FAQs About Document Help Topics
Can WPS Office fix this document & file issues issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.
Should I reinstall OneDrive before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.
What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.




