SharePoint Document Issues

Fix Active Containers Missing from SharePoint Admin Center

Maira Mehtab Sep 30, 2026 869 views

Question details

Administrators are unable to view Active Containers in the SharePoint admin center after enabling SharePoint Embedded.

How to Fix Active Containers Missing from SharePoint Admin Center

Product: Microsoft SharePoint
Device & OS: not provided
Scenario: Managing SharePoint Embedded containers and Loop components within the SharePoint admin center.
Observed behavior: Active Containers do not appear in the admin center despite having the correct administrator roles and enabling SharePoint Embedded.

Before you start

Ensure you have both SharePoint Administrator and SharePoint Embedded Administrator roles active on your account, and allow sufficient time for newly enabled features to propagate across the tenant.

Solution 1Recommended

Verify Container Creation and Contact Microsoft Support

Confirm your SharePoint Embedded environment is properly set up via Microsoft Graph, and escalate to Microsoft Support if the issue persists due to tenant-side delays.

Active Containers created by applications like Microsoft Loop may have specific dependencies on the owning application. Furthermore, tenant-side feature release delays can temporarily hide these containers in the admin center even if you have the correct roles.

Verify through Microsoft Graph

Check that the SharePoint Embedded environment and container types were created correctly by querying the Microsoft Graph API.

Check application dependencies

Determine if the missing containers are associated with Microsoft Loop, as they may be managed directly by the owning application.

Open Microsoft 365 Admin Center

Submit a support ticket

Navigate to the 'Support' or 'Help & support' section to open a new service request regarding the missing Active Containers, citing a potential tenant-side feature issue.

Verify Container Creation and Contact Microsoft Support

Propagation Delay: Sometimes it takes up to 24 hours for tenant-level feature changes to appear globally. If you just enabled SharePoint Embedded, consider waiting a few hours before submitting a ticket.

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Frequently Asked Questions

Why can't I see Loop containers in the SharePoint admin center?

Containers associated with Microsoft Loop may depend heavily on the owning application for management, meaning they might not always display uniformly under standard Active Containers.

What roles are required to view Active Containers in SharePoint?

You need both the SharePoint Administrator and the SharePoint Embedded Administrator roles assigned to your Microsoft 365 account to view and manage these containers.

How long does it take for SharePoint Embedded features to appear after enabling?

Feature enablement and container creation via Microsoft Graph can sometimes experience tenant-side delays. It is recommended to wait a few hours to a full day for settings to propagate.

Document & File Issues