Printing Problems

Fix Android Phone Printing Blank Pages from Word and Excel

WPS Editor Oct 8, 2026 869 views

Question details

The user is unable to print document content from their Android device, as Word and Excel files are outputting perfectly blank pages.

How to Fix Android Phone Printing Blank Pages from Word and Excel

Product: Microsoft Word / Excel for Android
Device & OS: Android (e.g., OnePlus N30)
Scenario: Attempting to print text or spreadsheet documents directly from a mobile device to a wireless printer.
Observed behavior: The printer successfully receives the print job from the Android phone but outputs completely blank pages, even though the same documents print perfectly from a PC.

Before you start

Ensure you have saved and backed up any recent changes to your locally stored documents (e.g., to OneDrive or Google Drive) to prevent data loss before clearing app data.

Solution 1Recommended

Clear Cache and Data for Microsoft Word or Excel App

Resetting the mobile app's temporary files and configurations is the most effective way to resolve document rendering and blank printing errors.

Over time, mobile apps can accumulate corrupt cache files that interfere with the Android print spooler. Clearing the application data forces the app to rebuild these temporary files and often restores proper printing functionality.

Open Android Settings

Unlock your phone, swipe down from the top of the screen, and tap the gear icon to open Settings.

Navigate to Apps

Scroll down and tap on 'Apps' or 'App Management', then select 'App List' to view all installed applications.

Locate the Office App

Scroll through the list or use the search bar to find 'Word', 'Excel', or 'Microsoft 365 (Office)' depending on which app you use to print.

Clear Storage Data

Tap on the app, select 'Storage usage' or 'Storage & cache', then tap both 'Clear Cache' and 'Clear Data'.

Restart and Test

Restart your Android phone, reopen the document, sign back into your account if prompted, and try printing again.

Clear Cache and Data for Microsoft Word or Excel App

Important Backup Notice: Tapping 'Clear Data' will remove any unsaved local files and log you out of the app. Ensure everything is synced to the cloud first.

Solution 2

Update Apps via Google Play Store

Installing the latest app updates fixes known bugs that might cause blank page outputs on newer Android systems.

Solution 3

Remove Corrupted Document Formatting

Stripping away hidden or corrupted formatting can allow the Android print service to process the text correctly.

Seamless Mobile Printing

Print Word and Excel Documents Directly Using WPS Office

If your current apps are constantly outputting blank pages, you can easily open and print your files using the WPS Office mobile app. It natively supports all major document formats and interfaces flawlessly with Android wireless print services.

1. Install WPS Office: Download and install the WPS Office app for free directly from the Google Play Store.
2. Open Your Document: Launch WPS Office, tap 'Open', and locate the Word or Excel file saved on your Android device or cloud storage.
3. Access the Print Menu: Tap the 'Tools' icon at the bottom of the screen, navigate to the 'File' menu, and select 'Print'.
4. Configure and Print: Adjust your paper size and page range, select your connected wireless printer, and tap 'Print' to output the document perfectly.

Free, lightweight mobile office applicationFull compatibility with Microsoft Word, Excel, and PowerPoint formatsBuilt-in, highly reliable mobile print functionalityAccurate document preview to prevent blank page errors

Frequently Asked Questions

Why does my printer print blank pages only from my Android phone?

This is typically caused by a rendering glitch in the mobile application (like Word or Excel), a corrupted app cache, or an outdated Android print spooler service. Because the same files print fine from a PC, the printer hardware and ink levels are fully functional.

Will converting my Word document to a PDF stop blank page printing?

Yes. Exporting your Word or Excel document to a PDF format 'flattens' the document. Printing the resulting PDF using a dedicated PDF viewer bypasses the complex formatting engine of word processors, which often resolves the blank page issue on mobile.

How do I check my Android Print Service Plugin?

You can manage your print services by going to your Android Settings, searching for 'Printing' or 'Print', and viewing the installed services. Ensure the plugin for your printer brand (e.g., HP, Brother, Epson) is turned on and fully updated via the Google Play Store.

Can phone storage cause printing problems?

Yes. If your Android phone has extremely low storage space, the system may struggle to create the temporary spool files required for wireless printing, which can result in incomplete or completely blank printouts.

Document & File Issues