SharePoint Document Issues

Fix Error Moving SharePoint Organizational Assets Library to Brand Center

Maira Mehtab Sep 28, 2026 869 views

Question details

The user is attempting to move an organizational assets library to a Brand Center site but encounters a configuration error.

Product: Microsoft SharePoint
Device & OS: not provided
Scenario: Moving an existing organizational assets library to a new SharePoint site, specifically a Brand Center site.
Observed behavior: An error appears stating that the library is not on the site containing other organizational asset libraries.

Before you start

Before modifying your organizational asset libraries, ensure you have SharePoint Administrator permissions and have documented your current site URLs, tenant details, and any PowerShell commands you plan to use.

Solution 1Recommended

Contact Microsoft Support for Tenant Configuration

Because this issue involves backend configuration errors across SharePoint sites, Microsoft Support intervention is required to resolve it securely.

Users have reported that this specific error requires intervention from Microsoft's backend support team to properly link the organizational asset libraries to the new Brand Center site. Attempting to force the change repeatedly through PowerShell may cause further tenant configuration issues.

Gather required tenant details

Collect the exact PowerShell commands used, both the source and destination site URLs, your tenant details, and a screenshot or exact text of the error message.

Open a support ticket

Navigate to the Microsoft 365 admin center, access the Support section, and create a new service request with the gathered details.

Wait for resolution

Do not repeatedly change the organizational asset configuration while the ticket is open. Wait for Microsoft Support to advise on the next steps, which may take some time based on user reports.

Resolution Timeframe: Be prepared for a potential delay. Other users experiencing this specific Brand Center site error have reported that the support process can take several weeks for Microsoft to fully resolve on the backend.

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Use WPS Office for Seamless Document Management

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1. Download the installer: Visit the official WPS Office website and click the free download button for your operating system.
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Frequently Asked Questions

Can I force the organizational assets library to move using PowerShell?

It is not recommended. If you receive an error stating the library is not on the same site as other asset libraries, repeatedly running PowerShell commands can cause backend configuration issues in your tenant. Contact Microsoft Support instead.

How long does it take Microsoft Support to resolve this SharePoint error?

Based on multiple user reports, resolving this specific organizational assets library configuration issue can take several weeks, as it often requires escalation and manual backend adjustments by Microsoft's engineering teams.

Can I store organizational assets in multiple SharePoint sites?

Yes, but Microsoft requires that organizational asset libraries be properly registered at the tenant level. Moving them to a new Brand Center without proper backend alignment can trigger location-based errors that block the move.

Document & File Issues