'%3e%3cpath%20d='M8%200C12.4183%200%2016%203.58172%2016%208C16%2012.4183%2012.4183%2016%208%2016C3.58172%2016%200%2012.4183%200%208C0%203.58172%203.58172%200%208%200ZM11.6162%204.38379C11.2257%203.99337%2010.5927%203.99338%2010.2021%204.38379L8%206.58594L5.79785%204.38379C5.40732%203.99334%204.77429%203.99329%204.38379%204.38379C3.99331%204.77429%203.99335%205.40733%204.38379%205.79785L6.58594%208L4.38379%2010.2021C3.99348%2010.5927%203.99341%2011.2257%204.38379%2011.6162C4.77426%2012.0066%205.40734%2012.0065%205.79785%2011.6162L8%209.41406L10.2021%2011.6162C10.5927%2012.0066%2011.2257%2012.0067%2011.6162%2011.6162C12.0067%2011.2257%2012.0066%2010.5927%2011.6162%2010.2021L9.41406%208L11.6162%205.79785C12.0066%205.40735%2012.0066%204.77429%2011.6162%204.38379Z'%20fill='%23080E17'%20fill-opacity='0.46'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3761_713'%3e%3crect%20width='16'%20height='16'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Fix Images Not Printing After an Office Update
Question details
Users are unable to print images using the File Explorer right-click Print command or from applications that rely on Microsoft Word.
- Product
- Microsoft Office, Microsoft Word
- Device & OS
- Windows
- Scenario
- Attempting to print an image from File Explorer or a Word-dependent application immediately following a Microsoft Office update.
- Observed behavior
- Images display and appear perfectly in the print preview but completely fail to print. Rolling back to a previous version of Office resolves the issue.
Before proceeding with software troubleshooting, ensure your printer is online, properly connected, and that you can successfully print a standalone test page directly from the Windows Printers & Scanners menu.
Install the Latest Windows and Office Updates
Since this printing failure is tied to a specific Office update, installing the newest patches from Microsoft is the best way to receive official bug fixes.
Microsoft frequently releases subsequent patches to address known bugs caused by major feature updates. Checking for the newest updates for both Windows and Office can automatically resolve underlying print spooler or driver conflicts.
Open Microsoft Word (or any Office app). Go to File > Account. Click on 'Update Options' and select 'Update Now' from the drop-down menu to check for the latest bug fixes.
Open Windows Settings by pressing Win + I. Navigate to Update & Security > Windows Update, and click 'Check for updates'. Install any pending system updates.
Go to Windows Settings > Devices > Printers & scanners. Click on your primary printer, select 'Manage', and ensure it is set as the default printer. You can also try clicking 'Print a test page' to verify connectivity.
Report the Issue and Temporarily Rollback Office
If the issue affects multiple computers on your network and no newer patch is available, reporting the bug and rolling back the update is the most practical workaround.
Avoid Update Disruptions with WPS Office
If buggy software updates are interrupting your daily workflow, consider switching to WPS Office. It provides a stable, lightweight, and incredibly reliable environment for viewing, editing, and printing all your essential documents without the hassle of broken updates.
- 1. Download WPS Office: Navigate to the official WPS website and download the free installer for your operating system.
- 2. Install the Suite: Run the setup file and follow the quick on-screen instructions to install WPS Office on your device.
- 3. Open and Print Reliably: Open your documents or images in WPS Writer or WPS PDF, and simply press Ctrl + P to print flawlessly without compatibility errors.
Frequently Asked Questions
Why do images show in the print preview but fail to print?
This usually occurs due to a breakdown in communication between the application's rendering engine and the printer driver. A buggy software update can corrupt the way graphical data is sent to the print spooler, even if the preview generates properly on-screen.
How can I find my current Microsoft Office version and build?
Open any Office application, such as Word. Click on 'File' in the top-left corner, select 'Account' from the bottom-left menu, and look under 'About Word'. The version and build number will be clearly displayed there.
Does rolling back an Office update delete my documents?
No, rolling back Microsoft Office to a previous build only affects the application software files. All of your personal documents, images, and data files remain completely safe and untouched on your hard drive.
