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Fix Infowise Ultimate Forms Design Button Disappearing in SharePoint
Question details
The user is experiencing an issue where the Infowise Ultimate Forms Design button disappears from the SharePoint list interface, even after clearing the browser cache.
- Product
- SharePoint Online / Infowise Ultimate Forms
- Device & OS
- not provided
- Scenario
- Accessing a SharePoint list to use Infowise Ultimate Forms design controls.
- Observed behavior
- The Design button disappears from the SharePoint list view. Temporarily restoring it requires a hard browser refresh, and the issue appears closely tied to whether the list renders in the SharePoint Modern UI or the Microsoft Lists UI.
Ensure you have the correct permissions to modify the SharePoint list and verify that the Infowise Ultimate Forms extension is actively enabled for your site.
Perform a Hard Browser Refresh
Use a quick keyboard shortcut to force the browser to bypass the cache and reload the page layout, bringing the button back temporarily.
Press Ctrl + F5 (or Cmd + Shift + R on macOS) on your keyboard while viewing the SharePoint list. This forces a complete page reload and normally restores the Infowise Design button immediately.
Force the Microsoft Lists Interface Using a URL Parameter
SharePoint's default modern UI might conflict with the Infowise design controls. Forcing the Microsoft Lists UI can resolve this rendering issue.
Open the List Directly from Microsoft Lists
Bypassing the SharePoint interface entirely and opening the list directly from the Microsoft Lists app ensures the correct UI loads natively.
Manage Your Exported Data Locally with WPS Office
While managing lists and forms in SharePoint requires a web interface, you often need a reliable desktop suite to handle exported data, reports, and local documents. WPS Office is a highly compatible, lightweight, and free alternative to Microsoft Office that supports all major document formats seamlessly.
Frequently Asked Questions
Why does the Infowise Design button disappear in SharePoint?
The disappearance is usually caused by rendering conflicts between the Infowise Ultimate Forms extension and the default SharePoint Online Modern UI framework.
Can I permanently switch a SharePoint list to the Microsoft Lists UI?
There is currently no native SharePoint setting to permanently switch a site list UI to the Microsoft Lists UI. You must either use the '?env=WebViewList' URL parameter or access the list directly via the Microsoft Lists web application.
Does clearing my browser cache fix the missing SharePoint list buttons?
Clearing the browser cache normally doesn't prevent this specific UI issue from recurring. Using a hard refresh (Ctrl+F5) or changing the list UI environment are the most effective workarounds.
How do I export my SharePoint list data for local editing?
You can use the 'Export to Excel' or 'Export to CSV' button located in the top command bar of your SharePoint list to download your data, which can then be opened and edited in spreadsheet software like WPS Spreadsheet.
