Fix Microsoft Forms Bar Graphs Missing from PDF Exports
Question details
The user needs to resolve an issue where vertical bar graphs do not appear when a Microsoft Forms results summary is exported or printed to a PDF.

- Product
- Microsoft Forms
- Device & OS
- not provided
- Scenario
- Printing or exporting a Microsoft Forms results summary to PDF.
- Observed behavior
- Vertical bar graphs disappear in the PDF export or print preview, although pie charts continue to display correctly.
Ensure your web browser is fully updated, as outdated browser versions can sometimes fail to render complex graphical elements properly during the PDF generation process.
Create a Test Form and Clear Browser Cache
Determine if the printing issue is isolated to your current form or browser cache by generating a fresh test form.
Browser rendering issues can occasionally prevent specific SVG or canvas chart elements from appearing in print previews. Clearing your cache and testing an isolated file can pinpoint whether the error lies in the browser or the original form's data structure.
Access your web browser's settings, locate the privacy or history section, and clear your cached files and images.
Open Microsoft Forms and create a completely new test form that includes a vertical bar graph.
Navigate to the results summary of your test form, select the option to print or save as PDF, and verify if the bar graphs are visible in the preview window.
If the bar graphs are still missing in the preview, take clear screenshots of the missing elements and submit them to Microsoft Support for advanced troubleshooting.

Manage and Print PDF Reports Seamlessly with WPS Office
If you frequently work with exported PDFs and Microsoft Office documents, consider using WPS Office. It provides a lightweight, highly compatible, and free alternative for managing, editing, and flawlessly printing your PDF files without missing visual elements.
- 1. Download WPS Office: Visit the official WPS website to download and install the free WPS Office suite on your computer.
- 2. Open your PDF file: Launch WPS PDF and open the exported Microsoft Forms results summary you wish to view or print.
- 3. Print with precision: Use the advanced print settings in WPS Office to ensure all graphical elements and charts are rendered accurately on paper or in digital formats.

Frequently Asked Questions
Why do pie charts appear but bar graphs disappear when exporting Microsoft Forms to PDF?
This discrepancy typically occurs because web browsers use different rendering techniques for various chart types. The specific canvas or SVG elements used for vertical bar graphs might not be processed correctly by the browser's built-in PDF printer during the export.
Can switching web browsers fix missing graphs in Microsoft Forms?
Yes, using an alternative browser like Google Chrome, Mozilla Firefox, or Microsoft Edge can often bypass specific rendering bugs, allowing the bar graphs to print or export to PDF successfully.
How do I capture a screenshot of the missing graphs for support?
Open the print preview window where the graphs are missing, and use your system's built-in snipping tool (such as Snip & Sketch on Windows or Cmd+Shift+4 on Mac) to capture the exact layout of the missing elements. You can then attach this image to your support ticket.




