Template Issues

Fix Missing Template Chooser Button in PowerPoint

Maira Mehtab Sep 21, 2026 869 views

Question details

The user is unable to locate the Template Chooser button on the PowerPoint Home tab or within the active add-in list.

Product: Microsoft PowerPoint
Device & OS: not provided
Scenario: Attempting to select a slide design or template for a new presentation using a work account.
Observed behavior: The Template Chooser button has disappeared from the Home ribbon and does not appear in the add-in list, despite having a current license and being logged in.

Before you start

Verify whether the missing Template Chooser was a native Microsoft 365 feature or provided by a third-party application like Officeatwork.

Solution 1Recommended

Verify and Re-enable Third-Party Add-ins

Determine if the missing button was supplied by a third-party add-in (such as Officeatwork) and restore it to your ribbon.

Often, specialized Template Chooser buttons are not native to PowerPoint but are deployed by organizations via third-party apps like Officeatwork. If the add-in was disabled or uninstalled during an update, the button will disappear.

Access Add-ins Menu

Open PowerPoint, navigate to the 'Insert' tab on the ribbon, and click on 'Get Add-ins' or 'My Add-ins'.

Check Installed Apps

Look for 'Officeatwork' or your company's specific template add-in in the list. If it is missing, you may need to search for it in the store and add it back.

Enable COM Add-ins

If it still doesn't appear, go to 'File' > 'Options' > 'Add-ins'. Manage 'COM Add-ins', click 'Go', and ensure the checkbox next to your template chooser is ticked.

Work Account Restrictions: If you are using a work or school account, your IT administrator may need to approve or redeploy the add-in to your account.

Solution 2

Access PowerPoint Templates Online

Use the official web library to access templates immediately while troubleshooting the desktop application.

Solution 3

Update PowerPoint and Verify Account Status

Ensure that your Office installation is fully updated and properly syncing with your work account to restore missing ribbon features.

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1. Download WPS Office: Install WPS Office for free from the official website.
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Frequently Asked Questions

Why did my Template Chooser button disappear?

The button typically disappears if a third-party add-in (like Officeatwork) is disabled, uninstalled, or incompatible with a recent Office update. It can also happen if your work account temporarily loses sync with the Microsoft 365 server.

How do I restore missing add-ins in PowerPoint?

Go to File > Options > Add-ins. At the bottom of the window, select 'COM Add-ins' from the Manage dropdown and click 'Go'. Check the box next to your missing add-in to re-enable it.

Are there built-in templates in PowerPoint without using add-ins?

Yes. You can access native PowerPoint templates by clicking File > New within the application, which will present you with Microsoft's default gallery of slide designs and themes.

Document & File Issues