Fix OneDrive or SharePoint Video Embed Asking for Sign-in in LMS
Question details
Users experience unexpected sign-in prompts or connection errors when attempting to embed a publicly shared OneDrive or SharePoint video into a Learning Management System (LMS).

- Product
- Microsoft OneDrive and SharePoint
- Device & OS
- not provided
- Scenario
- Embedding a shared Microsoft cloud video link into an LMS course page for student viewing.
- Observed behavior
- The embedded video requests user sign-in to view, or displays a 'my.sharepoint.com refused to connect' error message, despite the link being intended for public access.
Ensure you have the exact OneDrive or SharePoint sharing URL copied and verify that your account has the necessary administrative permissions to alter file sharing settings.
Configure the Video for Public Sharing Without Restrictions
Ensure the video link is explicitly set to 'Anyone with the link' and remove strict download policies that might force authentication.
By default, SharePoint and OneDrive may restrict sharing links to people within your organization. To embed a video seamlessly in an LMS, the permissions must be fully public.
Navigate to your video file in OneDrive or SharePoint, right-click the file, and select 'Share'.
Click on the current permission level (e.g., 'People in your organization') to open the link settings menu. Select 'Anyone with the link'.
Ensure that download restrictions or expiration dates are not interfering with the video playback, then click 'Apply' and copy the generated link to embed in your LMS.

Bypass Browser and LMS iFrame Restrictions
Check if browser privacy settings or LMS limitations are blocking third-party Microsoft frames from loading.
Escalate to IT Administrator for Tenant Settings
Contact your organization's IT department to modify tenant-wide sharing policies.
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Frequently Asked Questions
Why does my embedded SharePoint video say 'refused to connect'?
This error typically occurs because the browser's privacy settings are blocking third-party cookies, or the LMS has security policies that prevent external Microsoft iFrames from loading properly.
How do I make a OneDrive video public for anyone?
Right-click the video file in OneDrive, select 'Share', click on the current permission settings, and choose 'Anyone with the link'. Apply the changes and use the new link for embedding.
Do students need a Microsoft account to view the embedded video?
No. If the sharing permissions are correctly set to 'Anyone with the link' and there are no organizational tenant restrictions, viewers can watch the video anonymously without signing in.
What if the 'Anyone with the link' option is disabled or grayed out?
This means your organization's IT administrator has disabled public external sharing for security reasons. You will need to contact your IT department to request an exception or policy change.




