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Fix OneDrive Videos Opening as Photos Instead of Full Screen
Question details
Users are experiencing an issue where shared OneDrive video recordings open in a small photo viewer interface without a full-screen playback option, instead of the native full-screen video player.
- Product
- Microsoft OneDrive
- Device & OS
- not provided
- Scenario
- Viewing shared video recordings via OneDrive web links in a browser.
- Observed behavior
- Shared links that previously opened at onedrive.live.com now redirect to photos.onedrive.com, forcing the video to play in a smaller viewing window with no full-screen capabilities.
Verify that your video file was successfully uploaded, is not corrupted, and check if this missing full-screen issue occurs on all shared video links or just a specific one.
Verify Video Format and Troubleshoot Browser Settings
Ensure the file is saved in a supported video format and eliminate browser-related playback glitches before assuming a system change.
Ensure your recordings are saved in a standard video format such as MP4 or MOV, rather than an image sequence or unsupported format.
Open the shared OneDrive link in a different browser (like Chrome, Edge, or Firefox) to see if the full-screen video player loads properly.
Navigate to your browser's history or privacy settings, clear the cached images and cookies, restart the browser, and reload the OneDrive link.
Report the OneDrive Viewing Experience Change to Microsoft
If the issue persists across all browsers, it is likely due to a recent Microsoft OneDrive update redirecting media links to the Photos interface.
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- 1. Download WPS Office: Visit the official WPS website and download the free installation package for your operating system.
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Frequently Asked Questions
Why do my OneDrive shared video links open in photos.onedrive.com?
Microsoft recently updated the OneDrive viewing experience, which redirects some shared media links to the Photos web interface instead of the standard live.com document player.
Can I force OneDrive to play shared videos in full screen?
If the video opens in the photos.onedrive.com interface, the native full-screen button might be missing. Downloading the video directly to your device and playing it locally with a media player is currently the best workaround.
Are my video files corrupted if they open as photos?
No, your video files (such as MP4 or MOV) are generally fine. The issue stems from the web player's interface update, not the actual integrity of your video files.
How can I share a OneDrive video so it plays normally?
You can try sharing the entire folder containing the video rather than providing a direct link to the video file itself. Alternatively, instruct the recipient to use the 'Download' button at the top of the viewing page.
