Fix Opened Computer Find All in Office on Windows

When Office stops working as expected, start with the shortest official checks before you reinstall anything.

Problem Description: Opened Computer Find All

Not sure what the hell is going on, but I opened my computer this morning and all of the sudden I'm missing multiple icons... can't access data, etc. I've shut down and restarted the computer multiple times... it is showing I'm logged into my M365 account but everything is just gone?!?! For instance, I use quicken... it shows the software, but when I click on it there is no connected dataset. I'm also missing the way that I organized and created desktop shortcuts for multiple things (certain folders, etc.) Did some update happen that screwed me? How can I restore?

Quick Answer for Resolving File Corruption

Open File Explorer and navigate to C: drive > Users > Your username folder.

Likely Causes Behind File Corruption & Recovery

• The Microsoft account or license context may not match the purchase or device.

• Cached credentials, outdated builds, or damaged local components can trigger file corruption & recovery.

• A file-specific corruption or add-in conflict can mimic a broader application failure.

Recommended Solution: Installing Office on a New PC

When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.

1. Check Desktop, Documents, etc. for your files and copy them to an external drive.

2. Press Windows + R, type netplwiz, and add a new local account (choose the option that doesn't require a Microsoft account).

3. Make it an admin via the Group Membership tab.

4. Restart and sign into the new admin account.

5. Then delete the old account via netplwiz and restart.

6. Go to Settings > Accounts > Your Info and sign in with your Microsoft account.

Alternative Solutions for When Office Still Fails

1. Retry the Microsoft-side steps after restarting the app and device.

2. Test the same action in a private browser session or a new blank file to isolate account vs file issues.

3. Capture exact error text and screenshots before contacting Microsoft Support or your administrator.

Working with WPS Office: WPS Office for Local Document Work

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.

1. Download and install WPS Office from the official website.

2. Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.

3. Save a working copy locally while Microsoft-side issues are resolved.

4. Return to Microsoft Office after the primary fix succeeds.

If you need a practical local workspace in the meantime, try WPS Office.

Prevention Tips for Safer Document Habits

• Keep one primary Microsoft account for subscriptions and Office sign-in.

• Install updates for Office and Windows before retrying failed workflows.

• Back up important files before repair, reset, or reinstall actions.

• Work on copies and keep version history enabled when available.

FAQs About Common File Corruption Answers

Can WPS Office fix this file corruption & recovery issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.

Should I reinstall Office before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.

What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.