Printing Problems

Fix Outlook Printing Shows Only Memo Style and Disabled Print Options

Tauseeq Magsi Oct 10, 2026 870 views

Question details

Users are unable to print emails normally in Outlook because the print style is restricted to Memo Style and the Print Options button is unavailable.

How to Fix Outlook Printing Showing Only Memo Style

Product: Microsoft Outlook
Device & OS: not provided
Scenario: Attempting to print an email message with custom settings or different layout styles in Outlook.
Observed behavior: Outlook only displays 'Memo Style' in the print settings, and the 'Print Options' button is completely grayed out or disabled.

Before you start

Verify whether you are using the desktop version of Outlook or Outlook on the web, and ensure your printer is correctly connected and selected as the default device.

Solution 1Recommended

Verify Outlook Platform and Account Settings

Determine if the issue is isolated to a specific version of Outlook or account type (POP, IMAP, Exchange) to narrow down the cause.

Print option restrictions can sometimes be tied to the platform you are using or specific Exchange server policies applied to your email account.

Test Outlook on the Web

Log into your email via a web browser to see if the print options are available there. If they are, the issue is strictly isolated to your desktop application.

Check your account type

Go to File > Info > Account Settings in the desktop app to see if you are using a POP, IMAP, or Exchange account. Some organization-managed Exchange accounts restrict local printing capabilities.

Update Outlook

Go to File > Office Account > Update Options > Update Now to ensure your application is running the latest version, which may resolve known printing bugs.

Verify Outlook Platform and Account Settings

Capture Details: If you need further support from Microsoft, take screenshots of your Outlook version (File > Office Account) and the disabled print dialog. Ensure you hide any private email addresses before sharing.

Solution 2

Print Part of an Email Message or Use a Web Browser

Use alternative printing methods or the web version of Outlook if the desktop app's print options remain disabled.

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Frequently Asked Questions

Why is 'Memo Style' the only option in my Outlook print settings?

Memo Style is the default print style for emails in Outlook. If other styles are missing or Print Options are disabled, it may be due to a corrupted Outlook profile, an outdated application, or specific Exchange server policies applied to your account.

How can I restore missing print styles in Outlook?

You can try resetting your print settings by renaming the Outlprnt file. Close Outlook, press Windows Key + R, type %appdata%\Microsoft\Outlook, and press Enter. Find the Outlprnt file, rename it to Outlprnt.old, and restart Outlook to recreate the default print settings.

Can I print an Outlook email to PDF if options are disabled?

Yes, even if restricted to Memo Style, you can usually select 'Microsoft Print to PDF' (on Windows) or 'Save as PDF' (on Mac) from the printer dropdown menu in the Print dialog to save the email as a PDF document.

Document & File Issues