Fix Problem Dropbox One Drive in OneDrive on Windows

This guide walks you through onedrive file issues using Microsoft-supported steps first, with WPS only where it genuinely helps.

Problem Description: Problem Dropbox One Drive

My PC Dropbox used to sync but now it doesn't. It is listed as a linked device but it is also listed as an unlinked device. I don't know if this is also related but I couldn't arrange a meeting on Teams today because it said it wasn't synced. The problem seems maybe linked to OneDrive A separate issue is how do I remove 'Activate Windows - Go to Settings to activate Windows.' watermark which is constantly on the bottom right of my screen? When I try to activate Windows it says "Windows reported that the hardware of your device has changed. Error code: 0xC004F211" I am not aware that any hardware has changed - this error code has been there since new. Any technical help given will need to be written as if for a 5 year old please. :)

Quick Answer for Resolving OneDrive File Issues

You cannot sync the same folders (Documents, Desktop, Pictures, Music, Videos) to both Dropbox and OneDrive simultaneously.

Likely Causes Behind OneDrive File Issues

• The Microsoft account or license context may not match the purchase or device.

• Cached credentials, outdated builds, or damaged local components can trigger onedrive file issues.

• A file-specific corruption or add-in conflict can mimic a broader application failure.

Recommended Solution: Installing Office on a New PC

When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.

1. Ensure you are signed in to OneDrive and that your Dropbox folder is at C:/Users/username/Dropbox and OneDrive at C:/Users/username/OneDrive.

2. If Windows activation fails with error 0xC004F211, contact support as the hardware change error requires re-activation.

Alternative Solutions for When Office Still Fails

1. Retry the Microsoft-side steps after restarting the app and device.

2. Test the same action in a private browser session or a new blank file to isolate account vs file issues.

3. Capture exact error text and screenshots before contacting Microsoft Support or your administrator.

Working with WPS Office: WPS Office for Local Document Work

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.

1. Download and install WPS Office from the official website.

2. Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.

3. Save a working copy locally while Microsoft-side issues are resolved.

4. Return to Microsoft Office after the primary fix succeeds.

If you need a practical local workspace in the meantime, try WPS Office.

Prevention Tips for Safer Document Habits

• Keep one primary Microsoft account for subscriptions and Office sign-in.

• Install updates for Office and Windows before retrying failed workflows.

• Back up important files before repair, reset, or reinstall actions.

• Work on copies and keep version history enabled when available.

FAQs About Common OneDrive File Issues Answers

Can WPS Office fix this onedrive file issues issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.

Should I reinstall Office before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.

What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.