SharePoint Document Issues

Fix SharePoint View Changes and Choice Columns Not Saving

Natalie Taylor Oct 9, 2026 870 views

Question details

Users are unable to save changes to SharePoint list views, and new choice column options do not appear in the Edit Grid view.

How to Fix SharePoint View Changes and Choice Columns Not Saving

Product: SharePoint / Microsoft 365
Device & OS: not provided
Scenario: Editing a SharePoint list and modifying choice columns after a Microsoft 365 migration.
Observed behavior: Changes to list views do not persist, and new choice options fail to show up in Edit Grid view. This behavior could be isolated to a single list or indicate a broader tenant-wide issue.

Before you start

Ensure you have the necessary permissions (such as Site Owner or List Administrator) to edit SharePoint lists, and verify you have access to the Microsoft 365 Admin Center if a support ticket is required.

Solution 1Recommended

Isolate the Issue by Testing Other SharePoint Lists

Determine if the issue is restricted to a single list or affects multiple lists across your SharePoint environment.

Before escalating the issue to Microsoft Support, it is crucial to understand the scope of the problem. Testing an older or newly created test list can confirm if the migration corrupted a specific list or if the entire tenant is experiencing backend syncing issues.

Navigate to a different list

Open a different SharePoint list within the same site, or create a brand-new test list.

Modify the view or columns

Attempt to modify a view or add a new choice column option, then switch to the Edit Grid view.

Verify changes persist

Save your changes and refresh the page to see if the new choice options or view adjustments are successfully saved.

Cross-check with a colleague

Ask another user with appropriate permissions to replicate the issue on their account to rule out local browser or profile glitches.

Isolate the Issue by Testing Other SharePoint Lists

Scope Identification: If adding a choice to a test list works correctly, the issue is likely isolated to the original list. If it fails everywhere, it is a tenant-wide problem.

Solution 2

Submit a Service Request in the Microsoft 365 Admin Center

Escalate the issue to Microsoft Support if the saving malfunction persists across multiple lists or the entire tenant.

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Frequently Asked Questions

Why are my SharePoint choice columns not updating in the Edit Grid view?

This can happen due to browser caching issues, insufficient list permissions, or backend tenant glitches following a Microsoft 365 migration. Testing another list can help pinpoint whether it is a local issue or a broader tenant error.

How can I force a SharePoint list view to save my changes?

Ensure you are clicking 'Save view as' from the view dropdown menu after making adjustments. If the save action fails silently, try clearing your browser cache, disabling ad-blockers, or accessing the list in an Incognito/InPrivate window.

Do I need admin rights to fix tenant-wide SharePoint issues?

Yes, if the problem affects multiple lists across the tenant, a Microsoft 365 Global Administrator or SharePoint Administrator must open a service request in the Microsoft 365 Admin Center so Microsoft can investigate the backend.

Can browser extensions interfere with SharePoint list views?

Yes, certain privacy extensions or script-blockers can interfere with SharePoint's JavaScript, preventing views or Edit Grid changes from saving properly. Temporarily disable extensions to test if functionality returns.

Document & File Issues