Fix Thank Detailed Explanation in Teams on Windows

This guide walks you through permission & access issues using Microsoft-supported steps first, with WPS only where it genuinely helps.

Problem Description: Onenote Permmission Issues

We have 3 staff notebooks that are currently having issues with permissions. The users who were added to the team after the group was crated got their permissions stripped and no longer have access to their OneNote sections or the Staff Notebook in general. The older users who were added when the notebook was made are unaffected. We have tried readding them, giving them limited access to just their section, but as soon as the team syncs/updates it strips those permissions again. Trying to see if there's a solution before we go the nuclear option and just remake the teams

Quick Answer for Resolving Permission

Hi [@Andres Sanjuan](https://learn.microsoft.com/en-us/users/na/?userid=dff75b73-0adf-4777-af68-17c848ce7fa2), Welcome to Microsoft Q&A forum.

Likely Causes Behind Permission & Access Issues

• The Microsoft account or license context may not match the purchase or device.

• Cached credentials, outdated builds, or damaged local components can trigger permission & access issues.

• A file-specific corruption or add-in conflict can mimic a broader application failure.

Recommended Solution: Installing Office on a New PC

When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.

1. Thank you for the detailed explanation.

2. You have clearly done extensive testing, and the way you described the behavior makes it much easier to pinpoint ...

Alternative Solutions for When Office Still Fails

1. Retry the Microsoft-side steps after restarting the app and device.

2. Test the same action in a private browser session or a new blank file to isolate account vs file issues.

3. Capture exact error text and screenshots before contacting Microsoft Support or your administrator.

Working with WPS Office: WPS Office for Local Document Work

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.

1. Download and install WPS Office from the official website.

2. Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.

3. Save a working copy locally while Microsoft-side issues are resolved.

4. Return to Microsoft Office after the primary fix succeeds.

If you need a practical local workspace in the meantime, try WPS Office.

Prevention Tips for Safer Document Habits

• Keep one primary Microsoft account for subscriptions and Office sign-in.

• Install updates for Office and Windows before retrying failed workflows.

• Back up important files before repair, reset, or reinstall actions.

• Work on copies and keep version history enabled when available.

FAQs About Common Permission Answers

Can WPS Office fix this permission & access issues issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.

Should I reinstall Office before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.

What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.