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Problem Description: Use List Without Dot
Quick Answer for Word Won't Complete Task
Likely Causes Behind Common Formatting Issues Triggers
Recommended Solution: Installing Word on a New PC
Alternative Solutions for Broader Formatting Issues Workarounds
Working with WPS Office: Using WPS While Word Is Unavailable
Prevention Tips for Avoiding Repeat Formatting Issues
FAQs About Use Troubleshooting FAQ

Fix Use List Without Dot in Office 365 on Windows

Posted by Algirdas Jasaitis

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2026-09-17

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868

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This guide walks you through formatting issues using Microsoft-supported steps first, with WPS only where it genuinely helps.

Problem Description: Use List Without Dot

![Screenshot 2026-01-11 10.44.35 PM](/api/attachments/4505089c-a389-49a7-9514-884f3d949575?platform=QnA) I want to use the list without dot(.) , I mean A B C D.. . but here I can not use it. I can only use A. B. C. .. .I can also use other list but can not use them and this without dot(.). I am a chromebook user. I use office 365 via chrome . please help me to use the list A B C D E..... .

Screenshot of the reported issue
Screenshot of the reported issue

Quick Answer for Word Won't Complete Task

Word on the web does not support customizing bullet styles or removing dots from lists.

Likely Causes Behind Common Formatting Issues Triggers

  • The Microsoft account or license context may not match the purchase or device.

  • Cached credentials, outdated builds, or damaged local components can trigger formatting issues.

  • A file-specific corruption or add-in conflict can mimic a broader application failure.

Recommended Solution: Installing Word on a New PC

When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.

  1. You are strictly limited to selecting from the predefined list formats available in the interface.

  2. To create custom list appearances or modify bullet characters, you must use the desktop version of Microsoft Word or apply manual text formatting instead.

Alternative Solutions for Broader Formatting Issues Workarounds

  1. Retry the Microsoft-side steps after restarting the app and device.

  2. Test the same action in a private browser session or a new blank file to isolate account vs file issues.

  3. Capture exact error text and screenshots before contacting Microsoft Support or your administrator.

Working with WPS Office: Using WPS While Word Is Unavailable

WPS Writer word processor interface
WPS Writer — create and edit Word-compatible documents for free.

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.

  1. Download and install WPS Office from the official website.

  2. Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.

  3. Save a working copy locally while Microsoft-side issues are resolved.

  4. Return to Microsoft Office after the primary fix succeeds.

If you need a practical local workspace in the meantime, try WPS Office.

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Prevention Tips for Avoiding Repeat Formatting Issues

  • Keep one primary Microsoft account for subscriptions and Office sign-in.

  • Install updates for Office and Windows before retrying failed workflows.

  • Back up important files before repair, reset, or reinstall actions.

  • Work on copies and keep version history enabled when available.

FAQs About Use Troubleshooting FAQ

Can WPS Office fix this formatting issues issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.

Should I reinstall Word before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.

What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.

Algirdas Jasaitis

15 years of office industry experience, tech lover and copywriter. Follow me for product reviews, comparisons, and recommendations for new apps and software.