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OneDrive File Issues

How to Find Word and Excel Files After Installing Office 2024

Natalie TaylorNatalie Taylor Sep 29, 2026 872 views

Question details

The user needs to locate previously saved Word and Excel documents that are seemingly missing after a new installation of Microsoft Office Home 2024.

How to Find Word and Excel Files After Installing Office Home 2024
Product
Microsoft Office Home 2024
Device & OS
not provided
Scenario
Setting up a new computer or upgrading software to Microsoft Office Home 2024 and attempting to access previously created documents.
Observed behavior
The newly installed Office applications do not automatically display the user's old files, creating the impression that the documents are lost or missing.
Before you start

Ensure you have the login credentials for the Microsoft account previously used with OneDrive or SharePoint, as your files may be synced to your cloud storage rather than stored locally.

Solution 1Recommended

Use Operating System Search to Locate Local Files

Use your computer's built-in search functionality to scan your hard drive for specific file extensions or document names.

Office applications are software programs, not storage locations. Installing a new version does not move your files; they remain wherever you originally saved them on your device's hard drive.

1
Open the search tool

Click the Start menu or the Search icon on your Windows taskbar. If you are using a Mac, press Command + Space to open Spotlight Search.

2
Search by file extension

Type '.docx' to find all Microsoft Word documents, or type '.xlsx' to locate all Microsoft Excel spreadsheets on your computer.

3
Locate the file folder

Right-click on a familiar file from the search results and select 'Open file location'. This will open the folder where your documents are safely stored.

Use Operating System Search to Locate Local Files
Pin your folder: Once you find the folder containing your documents, right-click it and select 'Pin to Quick Access' so you can easily find it next time.
Free Microsoft Office alternative

Easily Find and Open Your Documents with WPS Office

Struggling to find your files or dealing with complicated Office accounts? Try WPS Office. It provides an intuitive, centralized document manager that automatically scans your local folders to help you quickly find and organize your work without relying on confusing cloud syncs.

  1. 1. Download and install WPS Office: Get the free installer from the official WPS website and complete the quick, lightweight installation process.
  2. 2. Open the Global Document Manager: Launch WPS Office. The main home screen automatically organizes your local documents, allowing you to browse by file type or recent activity.
  3. 3. Open your files directly: Simply double-click any Word, Excel, or PDF document to open it seamlessly in the familiar tabbed workspace.
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microsoft office alternative - wps office

Frequently Asked Questions

Did installing Office 2024 delete my old Word and Excel files?

No. Installing or upgrading Microsoft Office only affects the application software. Your personal documents are stored separately on your hard drive or cloud storage and are never deleted by an Office installation.

Why is my 'Recent Documents' list empty in my new Office 2024 apps?

The 'Recent Documents' history is tied to the specific software installation. When you install a fresh copy of Office 2024, the history is reset. You will need to manually locate and open your files from their saved folders to repopulate this list.

Where does Microsoft Office save files by default?

By default, recent versions of Microsoft Office save your documents to the 'Documents' folder inside your OneDrive account. If you disabled cloud saving, the default location is usually the local 'Documents' folder on your C: drive.

How can I open my recovered documents if my Office 2024 license isn't active yet?

If you have found your files but cannot open them due to Office activation issues, you can download a free alternative like WPS Office to view, edit, and save your .docx and .xlsx files immediately without any licensing hurdles.