Printing Problems

How to Fix Microsoft 365 Outlook Emails Printing Too Large

Khadija Khan Oct 22, 2026 868 views

Question details

Users need to resolve an issue where emails printed from Outlook appear significantly larger than intended, spanning multiple extra pages.

Product: Microsoft 365 Outlook
Device & OS: not provided
Scenario: Printing email messages directly from the Outlook desktop client.
Observed behavior: Emails print across multiple pages with excessively large text, ignoring attempts to reduce the font size in the Memo Style print settings.

Before you start

Before proceeding, check if the issue persists on the web version of Outlook (OWA). If emails print normally from the browser, the problem is isolated to your local Outlook desktop client settings.

Solution 1Recommended

Adjust Printer Scaling and Page Setup Options

Verifying your printer's scaling and paper settings ensures that Outlook isn't being forced to magnify the document by your default print drivers.

Access Print Options

Open Outlook, click on the 'File' tab in the top-left corner, and select 'Print' from the sidebar.

Open Page Setup

Under the printer selection, click on 'Print Options', then click the 'Page Setup' button for the Memo Style.

Verify Paper Scaling

Navigate to the 'Paper' tab. Ensure the correct 'Paper size' is selected (e.g., Letter or A4) and verify that no custom scaling or magnification options are enabled in your specific printer properties.

Adjust Printer Scaling and Page Setup Options

Solution 2

Convert the Email Format to Plain Text

HTML formatted emails can contain hidden CSS styles that disrupt standard printing sizes. Converting the email to Plain Text strips these styles away.

Solution 3

Reset Outlook View Settings via Command Line

Corrupted custom views or zoom configurations can alter how Outlook renders content for printing. Resetting the views restores the default display state.

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Frequently Asked Questions

Why does my Outlook Memo Style font size change not affect printing?

When an email is heavily formatted using HTML, the original HTML styling can override Outlook's built-in Memo Style print settings. Converting the email to Plain Text or Rich Text usually bypasses this override.

Can I print an Outlook email without the header information?

Outlook does not natively support printing an email without the header while using the default print function. To do this, you can copy the body of the email and paste it into a word processor like WPS Writer, then print it from there.

How do I fix a specific email that refuses to scale properly?

If a single email is refusing to scale, you can view it in your browser. Open the email, click 'Actions' > 'View in Browser', and use your web browser's print function (Ctrl + P) which often handles complex HTML scaling better than the Outlook client.

Document & File Issues