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Printing Problems

How to Fix Missing Legal Paper Size and Printer Options in WPS Office

Tauseeq MagsiTauseeq Magsi Oct 23, 2026 871 views

Question details

The user cannot find the Legal paper size in the document layout list and is missing advanced printing options such as collating or reverse printing.

How to Fix Missing Legal Paper Size and Printer Options in WPS Office
Product
WPS Office
Device & OS
not provided
Scenario
Attempting to format and print a document on Legal-size paper with specific advanced printing features.
Observed behavior
The Legal paper size is missing from the layout options. Creating a custom size results in margin errors and cuts off the print preview. Advanced printer options are also unavailable.
Before you start

Ensure your physical printer is powered on, connected to your computer, and actually supports Legal-size paper and advanced features like reverse printing.

Solution 1Recommended

Update Printer Drivers and Configure System Settings

This is the most reliable way to restore native paper sizes like Legal and regain access to your printer's advanced hardware features.

Software applications rely on the operating system's printer driver to determine available paper sizes and printing capabilities. If you are using a generic driver, features like the Legal paper size, collating, and reverse printing may be hidden or unavailable.

1
Access System Printer Settings

Open your computer's system settings and navigate to 'Printers & Scanners' (or 'Devices and Printers' on older Windows versions).

2
Verify and Update the Printer Driver

Select your active printer and check if the manufacturer's official driver is installed. If it uses a generic system driver, visit the printer manufacturer's official website to download and install the latest specific driver for your model.

3
Configure Paper Size in Printer Properties

Open the 'Printer properties' or 'Printing preferences' menu for your device from the system settings. Locate the 'Paper Size' drop-down menu and select 'Legal'.

4
Apply Changes and Restart Software

Save your changes in the printer settings. Close and restart WPS Office, then open the print dialog to verify that the Legal size and advanced options are now visible.

Update Printer Drivers and Configure System Settings
Avoid Custom Sizes: Creating a custom paper size for standard formats like Legal often causes margin and preview errors because it bypasses the hardware's predefined unprintable areas. Relying on the official printer driver ensures proper alignment.
Print Documents Easily

Print on Legal-Size Paper Seamlessly with WPS Office

WPS Office automatically detects your system's installed printer drivers, giving you instant access to standard paper sizes and advanced printing features like collating and duplex printing without formatting errors.

  1. 1. Open the Print Menu: Open your document in WPS Writer and click on 'Menu' in the top-left corner, then select 'Print' or simply press Ctrl+P on your keyboard.
  2. 2. Select the Correct Printer: In the Print dialog box, choose your specific manufacturer printer from the 'Name' drop-down menu instead of relying on a generic virtual printer.
  3. 3. Access Printer Properties: Click the 'Properties' button next to the printer name to directly access advanced options like collating, reverse printing, and the native Legal paper size.
Fully compatible with Microsoft Word (.docx) document formatting and layout structure.Automatically synchronizes with your system's default printer settings to access native paper sizes.Provides an intuitive, accurate print preview interface to prevent margin cut-offs before you print.
microsoft office alternative - wps office

Frequently Asked Questions

Why does my print preview get cut off when I use a custom paper size?

Custom paper sizes may bypass the physical margin limits defined by your printer's hardware. Selecting the native paper size (like Legal) directly from the printer properties ensures the software respects the hardware's unprintable areas.

Where can I find the collate option in WPS Office?

The collate option is available in the main Print dialog box (Ctrl+P) under the 'Copies' section, provided your currently selected printer driver supports this feature.

Does WPS Office support reverse order printing?

Yes. You can find the reverse print option by going to Menu > Print, clicking on 'Options' in the bottom left of the print dialog, and checking the 'Reverse print order' box.

How do I permanently set Legal paper as my default size?

Go to your operating system's 'Printers & Scanners' settings, open 'Printing Preferences' for your default printer, and set the default paper size to Legal. WPS Office will automatically adopt this as the default for new documents.