'%3e%3cpath%20d='M8%200C12.4183%200%2016%203.58172%2016%208C16%2012.4183%2012.4183%2016%208%2016C3.58172%2016%200%2012.4183%200%208C0%203.58172%203.58172%200%208%200ZM11.6162%204.38379C11.2257%203.99337%2010.5927%203.99338%2010.2021%204.38379L8%206.58594L5.79785%204.38379C5.40732%203.99334%204.77429%203.99329%204.38379%204.38379C3.99331%204.77429%203.99335%205.40733%204.38379%205.79785L6.58594%208L4.38379%2010.2021C3.99348%2010.5927%203.99341%2011.2257%204.38379%2011.6162C4.77426%2012.0066%205.40734%2012.0065%205.79785%2011.6162L8%209.41406L10.2021%2011.6162C10.5927%2012.0066%2011.2257%2012.0067%2011.6162%2011.6162C12.0067%2011.2257%2012.0066%2010.5927%2011.6162%2010.2021L9.41406%208L11.6162%205.79785C12.0066%205.40735%2012.0066%204.77429%2011.6162%204.38379Z'%20fill='%23080E17'%20fill-opacity='0.46'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3761_713'%3e%3crect%20width='16'%20height='16'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
How to Fix OneDrive Files from Android Not Syncing to PC
Question details
The user needs to resolve an issue where files uploaded to OneDrive via an Android device do not appear in the synced OneDrive folder on their computer.
- Product
- OneDrive
- Device & OS
- Android and Windows PC
- Scenario
- Uploading files to a newly created OneDrive folder on a mobile device and expecting them to automatically download to a synchronized desktop environment.
- Observed behavior
- Newly uploaded files on the Android device fail to appear in the corresponding synced OneDrive folder on the PC.
Verify that both your Android device and PC are connected to a stable internet network. It is crucial to manually back up any pending, unsynchronized files on your Android device to a local folder to prevent data loss before clearing any app settings.
Verify Online Sync and Fix the Android App
Use this method to determine if the upload failure is originating from the Android application, and resolve it by resetting the mobile app data.
The first step in diagnosing sync issues is to check whether the file actually made it to the cloud. If the file is not on the web, the Android app is failing to upload it.
Open a web browser on your PC or mobile device, log in to the OneDrive website, and check if the files you uploaded from Android are visible.
If the files are missing on the web, open the Google Play Store on your Android device, search for OneDrive, and tap 'Update' to ensure you are running the latest version.
After backing up unsynced files locally, go to your Android Settings > Apps > OneDrive > Storage, and tap 'Clear Data'. Reopen the app, sign in again, and retry the upload.
Reset the Desktop Sync Client
Apply this solution if your files successfully uploaded from your phone and are visible on the OneDrive website, but refuse to download to your PC.
Experience Seamless Cross-Device Sync with WPS Office
If you are tired of troubleshooting cloud sync errors and desktop client glitches, switch to WPS Office. It provides a lightweight, free alternative to Microsoft Office, featuring built-in WPS Cloud for effortless and reliable document synchronization between your Android smartphone and PC.
- 1. Install WPS Office: Download and install WPS Office on both your Windows PC and Android device from the official website or Google Play Store.
- 2. Sign In to Your Account: Launch the application on both devices and sign in using the same WPS account to activate cross-device syncing.
- 3. Save to WPS Cloud: When editing a document on either device, save it directly to your WPS Cloud folder. The file will automatically appear on your other connected devices.
Frequently Asked Questions
Why does OneDrive pause syncing on my Android device?
OneDrive often pauses syncing on Android to conserve battery or data. This happens if your device is in Battery Saver mode, if background data usage is restricted in your Android settings, or if the app is set to upload only over Wi-Fi.
How do I manually force OneDrive to sync on my PC?
You can force a sync by clicking the OneDrive cloud icon in the Windows taskbar, clicking the gear icon for Help & Settings, selecting 'Pause syncing' for 2 hours, and then immediately clicking 'Resume syncing'.
Will clearing the OneDrive app data on Android delete my cloud files?
No, clearing the app data only resets the local app settings and removes the temporary cache on your phone. Your files safely stored on the OneDrive servers remain intact. However, you must back up any files on your phone that have not yet successfully synced.
Does WPS Office offer cloud synchronization for mobile and PC?
Yes, WPS Office includes integrated WPS Cloud storage. By logging into the same WPS account on your Android device and PC, any document saved to the cloud automatically updates and syncs across all your devices without needing a separate sync client.
