OneDrive File Issues

How to Fix OneDrive Opening the ReviewItems List Instead of Home Page

Jason Miller Oct 20, 2026 868 views

Question details

The user's OneDrive opens the ReviewItems list view rather than the standard home page, requiring backend troubleshooting.

How to Fix OneDrive Opening the ReviewItems List Instead of Home Page

Product: Microsoft OneDrive
Device & OS: not provided
Scenario: Accessing the OneDrive home page directly from the local application or the Microsoft 365 web portal.
Observed behavior: OneDrive redirects and opens the ReviewItems/AllItems.aspx list view instead of the normal home page, an issue that persists even when accessed by a global administrator.

Before you start

Verify whether this redirection happens only on the local OneDrive application or also on the Microsoft 365 web portal, as web portal issues indicate a backend account problem rather than a local software glitch.

Solution 1Recommended

Diagnose the Issue via the Microsoft 365 Web Portal

Use this solution to confirm if the problem is rooted in your Microsoft 365 backend account or site collection features.

If the local OneDrive application is displaying the wrong view, you must test the web environment to determine the scope of the problem. If an administrator sees the exact same list view when utilizing the 'Get access to' feature, it confirms a backend service issue.

Log into Microsoft 365

Open your web browser and sign in to the Microsoft 365 web portal using the affected user credentials.

Launch OneDrive on the Web

Click the OneDrive icon from the app launcher. Observe whether the URL redirects to ReviewItems/AllItems.aspx instead of the standard OneDrive home page.

Check OneDrive Site Contents

Navigate to the site contents of your OneDrive account. Look for a list named 'Review Items'. Note that you will likely be unable to delete this list using the standard graphical interface.

Test with an Administrator Account

Ask a Global Administrator to log into the Admin Center, use the 'Get access to' feature to view your OneDrive, and verify if they also see the ReviewItems list.

Diagnose the Issue via the Microsoft 365 Web Portal

Administrator Verification Required: Standard users cannot resolve backend synchronization or site collection feature errors independently; administrative verification is the necessary first step.

Solution 2

Escalate to Microsoft Support

When the issue is confirmed to be on the backend web service, a support ticket must be submitted to Microsoft developers to correct the site collection feature.

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Frequently Asked Questions

Why does my OneDrive open to the Review Items list instead of my files?

This happens when a specific 'Review Items' site collection feature is incorrectly triggered or stuck on your Microsoft 365 profile, redirecting the default homepage to the ReviewItems/AllItems.aspx list view.

Can I manually delete the Review Items list from my OneDrive?

No, standard users generally cannot delete the Review Items list through the normal web interface or PowerShell. It requires intervention from Microsoft's backend service team.

Will reinstalling the OneDrive desktop application fix the home page issue?

If the issue is also visible when you log into the Microsoft 365 web portal, reinstalling the local desktop application will not fix it. The error stems from your backend account environment, not the local software.

Document & File Issues