How to Fix OneNote Export Errors for Unsynchronized Pages
Question details
The user is unable to export a section in OneNote due to sync problems on specific pages, despite the notebook appearing fully synchronized.

- Product
- Microsoft OneNote
- Device & OS
- not provided
- Scenario
- Exporting a section or an entire notebook to a local drive.
- Observed behavior
- OneNote displays an export error indicating that some pages have sync problems, preventing the section from being exported even if it is moved to a new notebook.
Ensure you have a stable internet connection and allow OneNote a few minutes to complete any hidden background synchronization tasks before attempting to export.
Export the Entire Notebook as a OneNote Package
Bypassing the section-specific export by saving the entire notebook as a single local package often resolves localized sync glitches.
Sometimes individual sections become locked due to minor sync conflicts. Exporting the entire notebook compiles all data into a single .onepkg file, which can bypass the section-level error.
With the problematic notebook open in OneNote, click on 'File' in the top-left corner and select 'Export' from the sidebar menu.
Under the 'Export Current' section, click on 'Notebook' to ensure you are exporting the entire workbook rather than just a page or section.
Under 'Select Format', choose 'OneNote Package (*.onepkg)' and click the 'Export' button.
Choose a local folder on your computer, such as your Desktop or Documents folder, and click 'Save' to complete the export process.

Identify and Recreate the Unsynchronized Page
If the package export fails, find the specific damaged page causing the error, copy its contents, and recreate it manually.
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Frequently Asked Questions
Why does OneNote say a page has sync problems when the notebook looks completely synced?
This often happens due to a hidden corrupted element or incomplete background sync on a specific page, usually one that contains large attachments or was recently edited offline.
Can I recover my notes if a OneNote page refuses to sync entirely?
Yes. You can manually copy the text and images from the unsynced page and paste them into a new document or a newly created OneNote page to force a fresh, clean synchronization.
Where are OneNote packages (.onepkg) saved on my computer?
When you export a notebook as a .onepkg file, OneNote allows you to choose the destination folder. By default, it opens your Documents folder, but you can navigate to save it on your Desktop or any other local directory.




