How to Fix Order Printing Problems and Cut-Off Dates
Question details
The user needs to fix printing issues where order documents are missing important information, such as dates, or are printing incorrectly as images.

- Product
- WPS Office
- Device & OS
- not provided
- Scenario
- Printing order forms, invoices, or records directly from a document or spreadsheet.
- Observed behavior
- The printed order document has missing or cut-off information, specifically order dates, or it prints improperly as a low-quality screen capture instead of a properly formatted document.
Ensure your printer is turned on, has sufficient paper loaded, and that you have selected the correct default printer in your system settings.
Adjust Print Preview Settings and Apply 'Fit to Page'
Modifying scaling options and verifying the document's margins ensures all content fits on the physical paper without being cut off.
Cut-off text usually happens when the document's layout exceeds the printable area defined by your printer. Using the 'Fit to Page' feature scales the content down automatically.
Open your order document and navigate to the 'Menu' (or 'File') in the top-left corner, then click on 'Print Preview'.
In the Print Preview toolbar, check if the Page Orientation (Portrait or Landscape) fits your order format. Click 'Page Setup' to ensure your margins are not set outside your printer's physical limits.
Look for the scaling dropdown menu in the Print Preview toolbar (often labeled 'No Scaling' by default). Change this setting to 'Fit Sheet on One Page' or 'Fit All Columns on One Page'.
Review the preview on your screen to confirm the order date is no longer cut off, then click the 'Print' button.

Export the Order to PDF to Isolate the Issue
Saving the document as a PDF helps determine if the layout issue is caused by the document formatting or the physical printer hardware.
Easily Manage and Print Orders with WPS Office
WPS Office provides advanced print preview capabilities, intuitive margin adjustments, and smart scaling features to ensure your invoices and orders print perfectly every time without cut-off text.
- 1. Open Your Document: Launch WPS Office and open your order file.
- 2. Access Print Settings: Click on 'Menu' and select 'Print Preview'.
- 3. Enable Scaling: Select 'Fit to One Page' from the scaling options.
- 4. Print Flawlessly: Click 'Print' to get perfectly scaled physical copies.

Frequently Asked Questions
Why is my printer cutting off the bottom or sides of my order?
This happens when your document margins are smaller than your printer's physical hardware margins. Every printer has an unprintable border. Adjust your margins in the 'Page Setup' menu to be larger than 0.25 inches to fix this.
How do I set a specific print area in a spreadsheet?
To print only a specific part of an order, click and drag your mouse to highlight the relevant cells. Then, navigate to the 'Page Layout' tab on the top ribbon, click 'Print Area', and select 'Set Print Area'.
What does the 'Fit to Page' feature actually do?
The 'Fit to Page' feature proportionally shrinks your document's text, images, and columns so that they all fit within the boundaries of a single physical sheet of paper, preventing content overflow.
Why does my printed order look like a low-quality screen capture?
This can happen if the 'Print as Image' setting is enabled in your advanced printer properties, or if there is a communication error with your printer driver. Updating your printer drivers or exporting the document to PDF first usually resolves this.




