How to Fix Sabon Next LT Italic and Bold-Italic Fonts in Microsoft Word
Question details
The user needs to resolve an issue where Sabon Next LT italic and bold-italic font styles display incorrectly or inconsistently.

- Product
- Microsoft Word
- Device & OS
- Windows
- Scenario
- Editing local or OneDrive documents in the Microsoft Word desktop application using Microsoft cloud fonts.
- Observed behavior
- The Sabon Next LT italic and bold-italic text formats inconsistently in the desktop Word app, despite displaying correctly in Word for the web and mobile apps. Reinstalling Microsoft 365 does not resolve the issue.
Ensure you have administrator privileges on your computer to install fonts, and verify that installing cloud fonts locally complies with your organization's IT policies and font licensing agreements.
Install the Cloud Font Locally from the Microsoft Font Cache
Manually installing the cached Sabon Next LT font files into the Windows Fonts folder makes them reliably accessible to all desktop applications.
Microsoft Word often stores downloaded cloud fonts in a hidden local cache rather than the standard Windows Fonts directory. This can lead to rendering issues for specific styles like italic or bold-italic in desktop applications.
Open File Explorer in Windows. Click on the 'View' tab at the top of the window and check the 'Hidden items' box to ensure you can navigate to the hidden AppData folder.
In the File Explorer address bar, enter the following path: C:\Users\<username>\AppData\Local\Microsoft\FontCache\4\CloudFonts\Sabon Next LT\ (replace <username> with your actual Windows account name).
Locate the TrueType Font (.ttf) files corresponding to the italic and bold-italic styles. Double-click each file to open the font preview window, then click the 'Install' button at the top.
Completely close all open instances of Microsoft Word. Reopen your document to verify that the Sabon Next LT italic and bold-italic styles now display correctly.

Experience Seamless Typography with WPS Office
If you frequently encounter frustrating cloud font display and caching issues in Microsoft Word, consider switching to WPS Office. It provides a lightweight, highly compatible environment that dependably renders your locally installed Windows fonts.
- 1. Download and Install: Visit the official WPS Office website to download and install the free software on your Windows PC.
- 2. Open Your Document: Launch WPS Writer and open your existing .docx file directly; WPS automatically preserves your original formatting.
- 3. Apply Local Fonts: Highlight your text and select Sabon Next LT or any other locally installed font from the font dropdown menu for perfectly rendered italic and bold-italic styles.

Frequently Asked Questions
Why do Microsoft cloud fonts work in Word for the web but not on the desktop app?
Word for the web relies on Microsoft's online font servers to render text instantly. The desktop app relies on a local font cache; if the cache fails to sync certain styles (like italic or bold-italic) properly to the Windows font registry, the desktop app will struggle to display them.
Will reinstalling Microsoft 365 fix the missing italic font styles?
Usually, no. Reinstalling Microsoft 365 does not necessarily clear or repair the user-specific AppData font cache. Because the cloud font remains hidden in the Office cache rather than the Windows Fonts folder, a manual local installation is often required.
Can I use Microsoft cloud fonts in other non-Office programs?
Yes. Once you navigate to the hidden Microsoft FontCache folder (located in your AppData directory) and manually install the .ttf font files, those fonts become permanently registered in Windows and are fully available to third-party design and productivity programs.
What should I do if I cannot find the AppData folder?
The AppData folder is a hidden system folder by default in Windows. To access it, open File Explorer, click the 'View' tab on the top ribbon, and check the box that says 'Hidden items'. The AppData folder will then appear as a slightly transparent icon in your user folder.




