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How to Fix SharePoint Export to CSV Stuck on Exporting CSV
Question details
Users are experiencing an issue where exporting a SharePoint list to CSV hangs indefinitely on the 'Exporting CSV' status.
- Product
- Microsoft SharePoint
- Device & OS
- not provided
- Scenario
- Exporting list data from SharePoint to a CSV file.
- Observed behavior
- The export process gets indefinitely stuck on the 'Exporting CSV' prompt without completing the download.
Before making browser changes, try opening SharePoint in an Incognito or Private browsing window. If the export successfully completes there, the issue is likely tied to your local browser cache or a conflicting extension.
Clear Browser Cache and Disable Extensions
Resolves local browser conflicts that prevent SharePoint from completing the CSV download.
Accumulated cache or privacy-focused browser extensions can interfere with SharePoint's export scripts.
Open your browser settings, navigate to the privacy or history section, and select the option to clear browsing data. Ensure cookies and cached files are checked.
Go to your browser's extensions page and temporarily disable all active extensions, especially ad-blockers, pop-up blockers, or privacy tools.
Restart the browser, log back into your SharePoint account, and attempt the CSV export again.
Switch to a Supported Browser like Microsoft Edge
SharePoint features are highly optimized for Microsoft Edge, which often bypasses compatibility bugs found in other browsers.
Determine if the Issue is List-Specific
Helps identify if the export failure is due to corrupted data in a specific list rather than a general browser issue.
Analyze Your Exported CSV Files with WPS Office
Once you successfully export your SharePoint lists, you need a powerful, fast, and free spreadsheet tool to analyze your data. WPS Office provides a lightweight and highly compatible alternative to Microsoft Office for managing CSV and Excel files.
- 1. Install WPS Office: Download and install WPS Office for free on your computer.
- 2. Open your CSV: Launch WPS Spreadsheet, go to 'File' > 'Open', and locate your downloaded SharePoint CSV file.
- 3. Format and analyze: Use built-in tools like filters, pivot tables, and charts to easily analyze your SharePoint list data.
Frequently Asked Questions
Why does my SharePoint export to CSV keep freezing?
This usually happens due to conflicting browser extensions, accumulated cache and cookies, or browser compatibility issues interfering with SharePoint's export scripts.
How do I know if my browser extensions are causing the export issue?
Try performing the CSV export in a Private or Incognito browsing window. If the download completes successfully there, an extension or stored cookie is likely blocking the process in your regular browsing window.
Is there a specific browser recommended for SharePoint?
Microsoft Edge is highly recommended for SharePoint and other Microsoft 365 services, as it offers the best compatibility and performance for these web-based applications.
What if the export fails on every browser?
If the export fails across multiple updated browsers and in private mode, try exporting a different list. If all lists fail to export, there may be a tenant-wide Microsoft service degradation, and you should contact your IT administrator.
