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How to Fix SharePoint News Post Preview Button Missing
Question details
Users are unable to find the Preview or Email preview button while creating a SharePoint news post.
- Product
- Microsoft SharePoint
- Device & OS
- not provided
- Scenario
- Creating a news post in SharePoint
- Observed behavior
- The Preview or Email preview option has unexpectedly disappeared from the news post creation interface for multiple or all users.
Test the news post creation on multiple web browsers and confirm whether the issue is isolated to a specific site or affects the entire tenant.
Verify the Issue Scope and Open a Microsoft Support Request
Since this interface issue often affects all users tenant-wide, raising a ticket via the Microsoft 365 admin center is the most effective way to resolve potential service changes or backend glitches.
When a core interface element like the preview button disappears across multiple sites and for multiple users simultaneously, it typically indicates a service degradation or an unannounced tenant-wide update by Microsoft. Local troubleshooting will generally not resolve backend tenant issues.
Log in with different user accounts to confirm if the preview button is missing for everyone or just specific profiles.
Test news post creation across multiple SharePoint sites in your tenant to rule out site-specific corruption or targeted script errors.
Have a user with Microsoft 365 Administrator privileges log into the Microsoft 365 admin center.
Navigate to 'Support' > 'Help & support' in the left-hand menu and choose to open a new service request regarding SharePoint online.
Provide affected URLs, exact timestamps when the button was last seen, user details, and any diagnostic logs requested by the Microsoft support team.
Experience seamless document creation with WPS Office
While waiting for Microsoft to resolve tenant-wide SharePoint interface issues, consider using WPS Office for your team's document drafting and collaboration needs. It is a free, lightweight, and highly compatible alternative to Microsoft Office, ensuring your productivity never halts.
Frequently Asked Questions
Why did the Email preview button suddenly disappear from SharePoint?
This can happen due to ongoing service updates, UI experiments, or backend changes pushed by Microsoft to the SharePoint environment, which can temporarily hide or relocate certain features without prior notice.
Can a site owner fix the missing preview button?
If the issue is tenant-wide and affects all users, a site owner cannot fix it through site settings. A Microsoft 365 global administrator must investigate and contact Microsoft support to resolve tenant-level anomalies.
Is there a workaround to preview a news post without the button?
Yes. You can save the news post as a draft and view it directly from the Site Pages library to see how it renders before officially publishing it to your audience.
