OneDrive File Issues

How to Fix the OneDrive Video Download Progress Bar Not Showing

WPS Editor Oct 9, 2026 869 views

Question details

The user is unable to see the download progress bar when attempting to download large video files from the OneDrive web interface.

How to Fix the OneDrive Video Download Progress Bar Not Showing

Product: OneDrive
Device & OS: not provided
Scenario: Downloading a large video file (e.g., 900 MB) from photos.onedrive.com using a web browser.
Observed behavior: The web download progress bar fails to display or track the progress of the video download.

Before you start

Verify that your internet connection is stable and ensure you have sufficient local hard drive space to accommodate the large video file.

Solution 1Recommended

Clear Browser Data and Use an Alternative Browser

Browser cache glitches or compatibility issues often prevent UI elements like the progress bar from rendering properly during large downloads.

Web browsers temporarily store website data to load pages faster. Over time, this cached data can become corrupted, leading to unresponsive elements on cloud storage sites.

Clear cache and cookies

Open your browser's settings menu (usually accessible via the three dots in the top right corner). Navigate to Privacy and Security, select 'Clear browsing data', check the boxes for cookies and cached images, and click 'Clear data'.

Test an alternative browser

If clearing the cache does not resolve the issue, open a different web browser such as Microsoft Edge, Google Chrome, or Mozilla Firefox. Log into photos.onedrive.com and attempt to download the video again.

Clear Browser Data and Use an Alternative Browser

Browser extensions: Ad blockers or strict privacy extensions can sometimes interfere with download scripts. Try temporarily disabling them while downloading.

Solution 2

Download Using the OneDrive Desktop App

Bypass web browser interface issues entirely by syncing the video directly through the OneDrive desktop client.

Solution 3

Switch Networks or Devices

Network restrictions or device-specific firewall settings might be dropping the background connection tracking.

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Frequently Asked Questions

Is there a file size limit for downloading from OneDrive web?

Yes, while the limit is quite high (typically up to 250 GB per file for modern accounts), web browsers often struggle with stability when downloading files larger than a few gigabytes. For massive files, the desktop client is strongly recommended.

Can I resume a broken video download on OneDrive web?

Generally, web browser downloads from OneDrive do not natively support resuming if the connection drops entirely. If a large download fails halfway, you will usually need to restart the process.

Why does my download fail without showing a progress bar?

When the progress bar is hidden or broken, underlying network timeouts or browser background limits can silently terminate the download transfer. Switching to a wired internet connection can help maintain a stable transfer.

Document & File Issues