SharePoint Document Issues

How to Move and Fix Access to Recorded Teams Calls in SharePoint

WPS Content Manager Oct 1, 2026 868 views

Question details

The user needs to locate, move, or restore missing Microsoft Teams meeting recordings and resolve document access errors encountered when opening the files in Stream.

How to Move and Fix Access to Recorded Teams Calls in SharePoint

Product: Microsoft Teams, SharePoint, OneDrive
Device & OS: not provided
Scenario: Managing Teams meeting recordings and resolving permissions or storage path issues when a recording fails to open.
Observed behavior: The organizer receives a document access error when trying to open a recording in Stream, or the recording file appears to be missing from its expected OneDrive or SharePoint folder.

Before you start

Verify that you are logged into Microsoft 365 with the account used to organize the Teams meeting, as recordings are automatically tied to the organizer's OneDrive or the specific channel's SharePoint site.

Solution 1Recommended

Locate and Restore the Recording in OneDrive or SharePoint

Use this method to find missing Teams recordings and restore them if they were accidentally deleted or misplaced.

Depending on the type of meeting, your recordings are saved in different Microsoft 365 locations. Standard meetings go to the organizer's OneDrive, while channel meetings are stored in SharePoint.

Open OneDrive or SharePoint

Log in to the Microsoft 365 web portal and open the OneDrive web client (for standard meetings) or the associated SharePoint site (for channel meetings).

Check the Recordings folder

Navigate to the 'Recordings' folder within your OneDrive 'My files' directory or the SharePoint Documents library to see if the file is present.

Check the Recycle bin

If the file is missing, click on the 'Recycle bin' in the left-hand navigation pane of OneDrive or SharePoint.

Restore the file

Select the deleted Teams recording from the list and click 'Restore' to return it to its original storage path, which should resolve the access error in Stream.

Locate and Restore the Recording in OneDrive or SharePoint

Moving the Recording: Once located, you can select the file and use the 'Move to' or 'Copy to' button in the top menu to transfer the recording to a different SharePoint folder.

Solution 2

Submit a Service Request in the Microsoft 365 Admin Center

If the recording is permanently missing or permission errors persist after locating the file, Microsoft support may need to investigate backend resources.

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Frequently Asked Questions

Where are Microsoft Teams meeting recordings originally stored?

For standard and ad-hoc meetings, recordings are automatically saved in the meeting organizer's OneDrive within a folder named 'Recordings'. For channel meetings, recordings are stored in the SharePoint site associated with that specific channel under the Documents library.

Why am I getting a document access error in Microsoft Stream?

Access errors typically occur if the recording file was moved to a different folder, deleted, or if the sharing permissions were modified after the meeting ended. You may need to ask the meeting organizer to verify the file's location and re-share it with you.

Can I manually move a Teams recording to a different SharePoint folder?

Yes. Once you locate the recording in OneDrive or its original SharePoint library, you can select the file and use the 'Move to' or 'Copy to' command in the toolbar to transfer it to a new SharePoint destination for better team organization.

Document & File Issues