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OneDrive File Issues

How to Preserve Original Photo and Video Quality When Uploading to OneDrive

Steve KSteve K Oct 20, 2026 868 views

Question details

Users are looking for a way to upload photos and videos to OneDrive without losing original quality or resolution.

How to Preserve Original Photo and Video Quality When Uploading to OneDrive
Product
Microsoft OneDrive
Device & OS
iOS, Android
Scenario
Uploading photos and videos from mobile devices (like Samsung Galaxy or iPhone) to OneDrive via automatic or manual uploads.
Observed behavior
The OneDrive mobile app compresses the media, resulting in reduced image quality, lower video resolution, and smaller file sizes compared to the originals.
Before you start

Check the original file size and resolution of your photos or videos on your mobile device, and do not delete them from your phone until you have verified that the uploaded copies are full quality.

Solution 1Recommended

Transfer to a Computer and Upload via the OneDrive Website

Since the OneDrive mobile app currently lacks a reliable setting to prevent compression, uploading through a desktop web browser is the most effective way to guarantee your media retains its original quality.

This workaround bypasses the mobile app's built-in compression algorithms. While it requires an extra step, it is the only confirmed method to ensure your high-resolution photos and 4K videos remain untouched.

1
Transfer files to your computer

Connect your iPhone or Android device to your PC or Mac using a USB cable, or use a wireless transfer method (like AirDrop or Quick Share) to move the original photos and videos to your local hard drive.

2
Log into OneDrive

Open your preferred desktop web browser and navigate to the official OneDrive website. Sign in with your Microsoft account credentials.

3
Upload the media

Click the 'Upload' button at the top of the interface, select 'Files' or 'Folder', and choose the media you transferred from your phone. The web interface will upload the files in their original, uncompressed state.

Transfer to a Computer and Upload via the OneDrive Website
Verify Upload: Once the upload is complete, you can right-click the file in OneDrive, select 'Details', and compare the file size to the original on your computer to ensure no quality was lost.
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Frequently Asked Questions

Why does the OneDrive app compress my mobile photos?

To save bandwidth, speed up upload times, and reduce the storage space used on your cloud account, the OneDrive mobile app often compresses media files during automatic or manual camera uploads.

Can I turn off photo compression in the mobile OneDrive app?

Currently, the standard iOS and Android OneDrive apps lack a specific toggle to guarantee original photo and video quality during mobile uploads. The most reliable method is to upload via a computer web browser.

Does OneDrive compress files uploaded from a computer?

No. Uploading files through the OneDrive desktop sync client or the web browser interface preserves the original file size, resolution, and overall quality of your photos and videos.

Will downloading photos from OneDrive reduce their quality?

Downloading files from OneDrive will not reduce their quality further. You will receive the exact file as it is currently stored on Microsoft's servers. If it was uploaded compressed, it will download compressed.