How to Stop Accidental File Sharing in Adobe Document Cloud
Question details
The user wants to stop files from appearing on other computers or devices by disabling unwanted file sharing or synchronization in Adobe Document Cloud.

- Product
- Adobe Acrobat / Adobe Document Cloud
- Device & OS
- not provided
- Scenario
- Managing document privacy and cloud synchronization settings to prevent unauthorized access.
- Observed behavior
- Files saved on one device are automatically syncing and appearing on other computers or mobile devices due to enabled Document Cloud features.
Verify whether you are using Adobe Acrobat on a desktop computer (like Acrobat Pro DC) or a mobile device, as the steps to disable cloud synchronization vary by platform.
Disable Cloud Synchronization in Adobe Acrobat Desktop
Adjust your preferences in the desktop version of Adobe Acrobat to prevent files from saving to the Document Cloud by default.
By default, Adobe Acrobat may suggest saving your PDF files to Document Cloud. Disabling this feature ensures your documents remain on your local hard drive unless you explicitly choose to upload them.
Launch Adobe Acrobat on your desktop computer. Click on the 'Edit' menu (Windows) or the 'Acrobat' menu (Mac) and select 'Preferences'.
In the left-hand categories pane of the Preferences window, click on 'General'.
Uncheck the box next to 'Show online storage when saving files'. This prevents Acrobat from automatically defaulting to Document Cloud when you save a document.
Click 'OK' at the bottom of the Preferences window to save your new settings.

Turn Off File Syncing on Adobe Acrobat Mobile App
Stop PDFs from automatically uploading to Document Cloud from your smartphone or tablet.
Use WPS Office for Secure and Local PDF Management
If you want to view, edit, and manage your PDFs without worrying about forced cloud synchronization, WPS Office provides a robust PDF editor that defaults to local storage, ensuring your files stay strictly on your device.
- 1. Download WPS Office: Download and install WPS Office on your computer or mobile device from the official website.
- 2. Open Your PDF: Launch the application, click on 'Open', and select the PDF document you wish to view or edit from your local folders.
- 3. Edit and Save Locally: Use the built-in PDF tools to make your changes. When finished, click 'Save' or 'Save As' to store the file securely on your local hard drive.

Frequently Asked Questions
Can I selectively share files in Adobe Document Cloud instead of syncing everything?
Yes, you can choose to share specific files by generating a secure link or sending an email invitation directly from the file options, rather than relying on automatic synchronization for all your documents.
Why do my desktop PDF files automatically appear on my iPhone?
If you are logged into the same Adobe account on both your desktop and mobile device with Document Cloud synchronization enabled, any file saved to the cloud will automatically be visible across all your connected devices.
Will turning off Adobe cloud sync delete my existing files?
No. Turning off synchronization only stops new files from uploading or downloading automatically. Your previously synced files will remain in your Document Cloud storage until you manually log in and delete them.




