Is Office Having About Using One Problems? Here Is the Fix

If your workflow is blocked, confirm the account and app context, then follow the ordered fixes below.

Problem Description: About Using One Drive

PCを新しくしたのですが、古いパソコンのOne　driveが新しいパソコンのOne　Driveに期せずして入ってしまいました。 出来ればOne Driveを使いたくないので対処の方法をご教示願います。 古いPCのデスクトップ画面いっぱいに隠したはずのファイルが突然表示されます。 何処で設定すれば良いのでしょうか？ またビジネスで使用するファイルはどこに保存するのが一番良いでしょうか？ ひとつのOffice３６５アカウントの中で別にアカウントを社員を何名も追加し利用することはできますか？

Quick Answer for Office Setup on New Device

To permanently disconnect OneDrive from your Windows PC, locate the OneDrive cloud icon in the system tray, right-click it, and open Settings.

Likely Causes Behind OneDrive File Issues Root Factors

• The Microsoft account or license context may not match the purchase or device.

• Cached credentials, outdated builds, or damaged local components can trigger onedrive file issues.

• A file-specific corruption or add-in conflict can mimic a broader application failure.

Recommended Solution: Fixing OneDrive File Issues Step by Step

When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.

1. Navigate to the Account tab and select Unlink this PC, then follow the prompts to finalize the disconnection.

2. This action stops all background synchronization and removes the virtual drive from File Explorer.

3. When managing corporate data, route business documents to SharePoint sites or approved network file servers rather than personal OneDrive folders to comply with security standards.

4. Furthermore, administrators can provision additional user licenses under an existing Office 365 subscription, granting each employee independent OneDrive storage quotas and controlled access to shared organizational assets without requiring separate billing accounts.

Alternative Solutions for Secondary Document Fixes

1. Retry the Microsoft-side steps after restarting the app and device.

2. Test the same action in a private browser session or a new blank file to isolate account vs file issues.

3. Capture exact error text and screenshots before contacting Microsoft Support or your administrator.

Working with WPS Office: WPS as a Local Alternative

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.

1. Download and install WPS Office from the official website.

2. Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.

3. Save a working copy locally while Microsoft-side issues are resolved.

4. Return to Microsoft Office after the primary fix succeeds.

If you need a practical local workspace in the meantime, try WPS Office.

Prevention Tips for Keeping Office Stable Long Term

• Keep one primary Microsoft account for subscriptions and Office sign-in.

• Install updates for Office and Windows before retrying failed workflows.

• Back up important files before repair, reset, or reinstall actions.

• Work on copies and keep version history enabled when available.

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FAQs About Office Support Questions

Can WPS Office fix this onedrive file issues issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.

Should I reinstall Office before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.

What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.