If your workflow is blocked, confirm the account and app context, then follow the ordered fixes below.
Problem Description: Sharepoint Permission Levels Allow
I provide links on a website to files stored in a SharePoint library. The links must allow users to view or read the files only. Along with that, they must not be able to download the files. When customizing a permission level, which permissions must be selected?
Quick Answer for Resolving Permission
To allow read-only access without downloading in SharePoint, create a custom permission level including View Items, Open Items, and View Versions permissions.
Likely Causes Behind Permission & Access Issues
The Microsoft account or license context may not match the purchase or device.
Cached credentials, outdated builds, or damaged local components can trigger permission & access issues.
A file-specific corruption or add-in conflict can mimic a broader application failure.
Recommended Solution: Fixing Permission Step by Step
When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.
However, SharePoint lacks a built-in permission level for viewing without downloading, as default view access permits downloads.
Consider using sensitivity labels or other configurations to restrict downloading further, depending on your organization's policies and SharePoint setup.
Alternative Solutions for When Office Still Fails
Retry the Microsoft-side steps after restarting the app and device.
Test the same action in a private browser session or a new blank file to isolate account vs file issues.
Capture exact error text and screenshots before contacting Microsoft Support or your administrator.
Working with WPS Office: WPS Office for Local Document Work

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.
Download and install WPS Office from the official website.
Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.
Save a working copy locally while Microsoft-side issues are resolved.
Return to Microsoft Office after the primary fix succeeds.
If you need a practical local workspace in the meantime, try WPS Office.
Prevention Tips for Safer Document Habits
Keep one primary Microsoft account for subscriptions and Office sign-in.
Install updates for Office and Windows before retrying failed workflows.
Back up important files before repair, reset, or reinstall actions.
Work on copies and keep version history enabled when available.
FAQs About Common Permission Answers
Can WPS Office fix this permission & access issues issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.
Should I reinstall Office before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.
What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.




