This guide walks you through onedrive file issues using Microsoft-supported steps first, with WPS only where it genuinely helps.
Problem Description: Onedrive Questions
I want ALL my files to live on my laptop AND some of them to be backed up to OneDrive. I've right-clicked the folders and selected "Always keep on this device' but I'm not confident it's doing what I want. The file 'breadcrumb' still shows that my files are on OneDrive. I can't find them on my computer by going to 'My Computer'. Also, how to I keep things from ever going to OneDrive? This is a confusing way to design a backup system. I don't need my files to be available from other devices. I'm really think most home users don't. I'm considering other cloud storage services that dont try to out guess me.
Quick Answer for OneDrive Won't Complete Task
Use "Always keep on this device" to store files locally while selectively backing up to OneDrive.
Likely Causes Behind Common OneDrive File Issues Triggers
The Microsoft account or license context may not match the purchase or device.
Cached credentials, outdated builds, or damaged local components can trigger onedrive file issues.
A file-specific corruption or add-in conflict can mimic a broader application failure.
Recommended Solution: Transferring OneDrive License Safely
When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.
To prevent backup entirely, right-click the OneDrive cloud icon, go to Backup > Manage Backup, and uncheck folders you don't want backed up.
Store files outside default folders (Desktop, Documents, Pictures) to avoid automatic backup.
Alternative Solutions for Broader OneDrive File Issues Workarounds
Retry the Microsoft-side steps after restarting the app and device.
Test the same action in a private browser session or a new blank file to isolate account vs file issues.
Capture exact error text and screenshots before contacting Microsoft Support or your administrator.
Working with WPS Office: Using WPS While OneDrive Is Unavailable

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.
Download and install WPS Office from the official website.
Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.
Save a working copy locally while Microsoft-side issues are resolved.
Return to Microsoft Office after the primary fix succeeds.
If you need a practical local workspace in the meantime, try WPS Office.
Prevention Tips for Avoiding Repeat OneDrive File Issues
Keep one primary Microsoft account for subscriptions and Office sign-in.
Install updates for Office and Windows before retrying failed workflows.
Back up important files before repair, reset, or reinstall actions.
Work on copies and keep version history enabled when available.
FAQs About Onedrive Troubleshooting FAQ
Can WPS Office fix this onedrive file issues issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.
Should I reinstall OneDrive before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.
What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.





