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Why Non-News Pages Appear in SharePoint News You Might Have Missed Email
Question details
Users are receiving automated SharePoint 'News You Might Have Missed' emails that incorrectly include standard pages not marked as promoted news.
- Product
- Microsoft SharePoint
- Device & OS
- not provided
- Scenario
- Reviewing automated SharePoint notification emails and digests.
- Observed behavior
- Standard pages that lack promoted news status are unexpectedly appearing in the 'News You Might Have Missed' digest email.
Verify that the pages in question are indeed standard site pages and have not been accidentally promoted as news posts by site editors.
Open a Microsoft 365 Support Request
Since this is a known backend processing issue, contacting Microsoft support is necessary for diagnostics and resolution.
SharePoint news digests are designed to only pull pages with a specific promoted state. When non-news pages bypass this filter, it typically points to a backend configuration or syncing issue within your Microsoft 365 tenant that cannot be resolved through standard user settings.
Sign in to the Microsoft 365 admin center using your administrator credentials.
On the left navigation pane, click on the 'Support' section and select 'Help & support'.
Describe the issue, specifying that non-news pages are appearing in the 'News You Might Have Missed' email, and submit the request so the support team can run diagnostics on your tenant.
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Frequently Asked Questions
What is the 'News You Might Have Missed' email in SharePoint?
It is an automated digest email sent by SharePoint to users, highlighting important promoted news posts published in their organization that they haven't read yet.
Can I disable the 'News You Might Have Missed' emails?
Yes, users can unsubscribe from these emails by clicking the 'Unsubscribe' link found at the very bottom of the automated email, or by adjusting their personal notification settings within SharePoint.
How do I check if a SharePoint page is promoted as news?
Navigate to the Site Pages library in your SharePoint site. Check the 'Promoted State' column; a value of 2 indicates the page is published as news, while a value of 0 means it is a standard page.
