Why Office Keeps Printing Colours Windows and How to Fix It

This guide walks you through printing problems using Microsoft-supported steps first, with WPS only where it genuinely helps.

Problem Description: Problem Printing Colours Windows

problem in printing in colours with windows 11 and canon selphy printer. mic. IPP class driver does not support colours

Quick Answer for Office Won't Complete Task

Ensure you are using the latest Canon Selphy printer driver, preferably the manufacturer's driver instead of the Microsoft IPP inbox class driver, which may not fully support color printing.

Likely Causes Behind Common Printing Problems Triggers

• The Microsoft account or license context may not match the purchase or device.

• Cached credentials, outdated builds, or damaged local components can trigger printing problems.

• A file-specific corruption or add-in conflict can mimic a broader application failure.

Recommended Solution: Repairing Office Startup Issues

When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.

1. Verify color management is enabled in printer properties in Windows.

2. Confirm the printer supports color printing by checking its capabilities.

3. If issues persist, contact Canon support for model-specific driver recommendations.

Alternative Solutions for Broader Printing Problems Workarounds

1. Retry the Microsoft-side steps after restarting the app and device.

2. Test the same action in a private browser session or a new blank file to isolate account vs file issues.

3. Capture exact error text and screenshots before contacting Microsoft Support or your administrator.

Working with WPS Office: Using WPS While Office Is Unavailable

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.

1. Download and install WPS Office from the official website.

2. Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.

3. Save a working copy locally while Microsoft-side issues are resolved.

4. Return to Microsoft Office after the primary fix succeeds.

If you need a practical local workspace in the meantime, try WPS Office.

Prevention Tips for Avoiding Repeat Printing Problems

• Keep one primary Microsoft account for subscriptions and Office sign-in.

• Install updates for Office and Windows before retrying failed workflows.

• Back up important files before repair, reset, or reinstall actions.

• Work on copies and keep version history enabled when available.

FAQs About Problem Troubleshooting FAQ

Can WPS Office fix this printing problems issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.

Should I reinstall Office before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.

What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.