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How to Connect Microsoft 365 School Email to Gmail Web
Question details
The user needs to connect and sync their Microsoft 365 school email account with Gmail on the web after the previous POP3 connection failed.
- Product
- Microsoft 365 and Gmail
- Device & OS
- not provided
- Scenario
- Attempting to check, read, and manage a Microsoft 365 school mailbox from within the web version of Gmail on a PC.
- Observed behavior
- The existing POP3 connection stopped fetching emails, likely due to Microsoft disabling basic authentication, which prevents Gmail from retrieving the school emails.
Verify your current Microsoft 365 school email password and check with your school's IT administrator to ensure they allow third-party email clients to access the school's Microsoft tenant via Modern Authentication.
Link Account Using Gmailify (Modern Authentication)
Reconnect the school email using Google's built-in OAuth (Modern Authentication) instead of legacy POP3, which complies with Microsoft's updated security standards.
Microsoft has actively deprecated basic authentication (POP3/IMAP) for Exchange Online. This is why your previous connection stopped working. You must now use modern authentication (OAuth 2.0) to securely link your Microsoft 365 account to Gmail.
Open Gmail on your PC web browser, click the Settings (gear icon) in the top right corner, and select 'See all settings'.
Click on the 'Accounts and Import' tab located at the top of the settings page.
Scroll down to the 'Check mail from other accounts' section and click the 'Add a mail account' link.
Type in your complete Microsoft 365 school email address in the pop-up window and click 'Next'.
Select 'Link accounts with Gmailify' (if available) or proceed with the standard Microsoft sign-in prompt. Log in via the Microsoft portal to authorize Gmail securely.
Update POP3 Settings with an App Password
If your school IT admin still supports POP3 but enforces Two-Step Verification, you must generate a dedicated App Password for Gmail to sync properly.
Streamline Your School Work with WPS Office
While you troubleshoot your Microsoft 365 email sync in Gmail, consider streamlining your coursework with WPS Office. It provides a free, lightweight suite that fully supports Microsoft Word, Excel, and PowerPoint files without the need for an expensive subscription.
- 1. Download WPS Office: Visit the official WPS website and download the free installer for your PC or Mac.
- 2. Install the Application: Run the setup file and follow the quick on-screen prompts to configure your new office suite.
- 3. Edit Your School Documents: Open your existing Microsoft Word, Excel, or PowerPoint school files directly in WPS Office to continue working seamlessly.
Frequently Asked Questions
Why did POP3 stop working for my Microsoft 365 school email?
Microsoft has actively deprecated Basic Authentication for Exchange Online, which includes legacy POP3 and IMAP protocols. Email clients must now use Modern Authentication (OAuth 2.0) to connect securely.
Can my school IT administrator block Gmail from accessing my Microsoft 365 email?
Yes. School administrators have the authority to restrict third-party applications like Gmail from connecting to the school's Microsoft 365 tenant. If modern authentication fails, you may need to request permission from your school's IT help desk.
Does Gmailify work with Microsoft 365 school accounts?
Yes, Gmailify generally supports linking Outlook and Microsoft 365 accounts using modern authentication. It also provides native Gmail features like advanced spam protection and automatic inbox sorting for your external school mailbox.
