'%3e%3cpath%20d='M8%200C12.4183%200%2016%203.58172%2016%208C16%2012.4183%2012.4183%2016%208%2016C3.58172%2016%200%2012.4183%200%208C0%203.58172%203.58172%200%208%200ZM11.6162%204.38379C11.2257%203.99337%2010.5927%203.99338%2010.2021%204.38379L8%206.58594L5.79785%204.38379C5.40732%203.99334%204.77429%203.99329%204.38379%204.38379C3.99331%204.77429%203.99335%205.40733%204.38379%205.79785L6.58594%208L4.38379%2010.2021C3.99348%2010.5927%203.99341%2011.2257%204.38379%2011.6162C4.77426%2012.0066%205.40734%2012.0065%205.79785%2011.6162L8%209.41406L10.2021%2011.6162C10.5927%2012.0066%2011.2257%2012.0067%2011.6162%2011.6162C12.0067%2011.2257%2012.0066%2010.5927%2011.6162%2010.2021L9.41406%208L11.6162%205.79785C12.0066%205.40735%2012.0066%204.77429%2011.6162%204.38379Z'%20fill='%23080E17'%20fill-opacity='0.46'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3761_713'%3e%3crect%20width='16'%20height='16'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Why OneDrive Folders Are Not Alphabetized in Outlook on the Web
Question details
Users are unable to see their OneDrive folders in alphabetical order when using the attachment picker in Outlook on the web.
- Product
- Outlook on the web, OneDrive
- Device & OS
- not provided
- Scenario
- Attaching a file from OneDrive while composing an email in Outlook on the web.
- Observed behavior
- The folder sort order configured in OneDrive for the web does not reflect in the Outlook on the web attachment picker, displaying folders out of alphabetical order.
Ensure you are logged into the correct Microsoft account and verify your current folder sorting settings directly within OneDrive for the web to confirm the discrepancy.
Understand the Sorting Limitation in Outlook on the Web
Currently, Outlook on the web does not sync or inherit the custom sort order from OneDrive.
Microsoft Outlook on the web uses a separate or limited sorting method for its attachment picker. Even if you change the default folder order to alphabetical in OneDrive for the web, this change will not affect the order shown when you try to insert a OneDrive file in Outlook for the web. Currently, there is no built-in setting to force alphabetical sorting in the attachment menu.
Open OneDrive for the web and confirm your folders are set to sort alphabetically. Note that this is for your own organization and won't affect Outlook.
Report the Issue to Microsoft
Since this feature worked previously or is highly requested, submitting feedback directly through Outlook can help prompt a fix.
Switch to WPS Office for a Seamless Email and Cloud Experience
Frustrated by syncing limitations between web apps? WPS Office provides a robust, lightweight, and highly compatible desktop experience. Manage your documents and attachments efficiently without relying solely on web-based pickers.
- 1. Download and Install: Visit the official WPS website to download the free installation package for your operating system.
- 2. Sign In: Create or log into your WPS account to enable cloud storage integration.
- 3. Manage Files: Access your documents easily through the WPS Office interface, enjoying organized and alphabetical file management.
Frequently Asked Questions
Why aren't my OneDrive files alphabetized when I attach them in an email?
Outlook on the web uses an independent sorting mechanism for its attachment picker. It does not currently inherit the alphabetical sorting preferences you set in OneDrive for the web.
Can I manually rearrange folders in the Outlook web attachment picker?
No, Outlook on the web does not currently provide an option to manually rearrange or sort folders directly within the attachment picker window.
Will Microsoft fix the OneDrive folder sorting issue in Outlook?
Microsoft relies on user feedback to prioritize fixes. While community moderators have acknowledged the issue, the best way to encourage a fix is to submit a report via Help > Feedback > I do not like something in Outlook on the web.
Does this issue affect the Outlook desktop application?
This specific limitation is primarily observed in Outlook on the web. The Outlook desktop application integrates differently with Windows File Explorer, which natively respects your standard alphabetical sorting preferences.
