'%3e%3cpath%20d='M8%200C12.4183%200%2016%203.58172%2016%208C16%2012.4183%2012.4183%2016%208%2016C3.58172%2016%200%2012.4183%200%208C0%203.58172%203.58172%200%208%200ZM11.6162%204.38379C11.2257%203.99337%2010.5927%203.99338%2010.2021%204.38379L8%206.58594L5.79785%204.38379C5.40732%203.99334%204.77429%203.99329%204.38379%204.38379C3.99331%204.77429%203.99335%205.40733%204.38379%205.79785L6.58594%208L4.38379%2010.2021C3.99348%2010.5927%203.99341%2011.2257%204.38379%2011.6162C4.77426%2012.0066%205.40734%2012.0065%205.79785%2011.6162L8%209.41406L10.2021%2011.6162C10.5927%2012.0066%2011.2257%2012.0067%2011.6162%2011.6162C12.0067%2011.2257%2012.0066%2010.5927%2011.6162%2010.2021L9.41406%208L11.6162%205.79785C12.0066%205.40735%2012.0066%204.77429%2011.6162%204.38379Z'%20fill='%23080E17'%20fill-opacity='0.46'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3761_713'%3e%3crect%20width='16'%20height='16'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Fix OneDrive Files On-Demand Error -10001 on macOS Ventura
Question details
The user is unable to start OneDrive Files On-Demand on an Intel-based Mac running macOS Ventura, receiving an error code -10001.
- Product
- Microsoft OneDrive
- Device & OS
- macOS Ventura (Intel-based)
- Scenario
- Attempting to launch OneDrive and enable the Files On-Demand feature to sync cloud files locally.
- Observed behavior
- OneDrive fails to start, returns error code -10001, and does not create the necessary OneDrive sync folder on the device.
Ensure you have administrator privileges on your Mac, as you will need to access application package contents and run system command scripts.
Reset the OneDrive Application
Running the built-in reset command clears corrupted settings and startup components that prevent OneDrive Files On-Demand from starting.
Resetting the application forces OneDrive to perform a clean initialization. This will not delete any of your personal files, but you will need to sign in and configure your sync settings again.
Click the OneDrive cloud icon in your Mac's top menu bar, select the Settings gear icon, and click 'Quit OneDrive'.
Open a new Finder window and navigate to the 'Applications' folder. Scroll down to locate the Microsoft OneDrive application.
Right-click (or Control-click) on the OneDrive application icon and select 'Show Package Contents' from the context menu.
Navigate through the folders to 'Contents' > 'Resources'. Locate and double-click the file named 'ResetOneDriveApp.command' (or 'ResetOneDriveAppStandalone.command' if you are using the standalone version downloaded directly from Microsoft).
Once the script finishes executing in the Terminal, close the window. Open OneDrive from the Applications folder, sign in with your Microsoft account, and complete the setup process.
Reinstall the Latest Version of OneDrive
If resetting the app does not work, the issue may be a known software defect on Intel-based Macs that requires installing the latest patched version.
Try WPS Office for Seamless Cloud File Management
If OneDrive synchronization issues continue to disrupt your workflow on macOS, consider switching to WPS Office. It provides a lightweight, highly compatible alternative with its own reliable cloud storage solution, ensuring your documents remain safe and accessible without complex errors.
- 1. Download WPS Office: Visit the official WPS website and download the Mac installer.
- 2. Install on macOS: Open the downloaded file and drag the WPS Office icon into your Applications folder.
- 3. Sign in and sync: Launch WPS Office, create or sign in to your WPS account, and easily save your files directly to WPS Cloud for instant syncing.
Frequently Asked Questions
What causes OneDrive error -10001 on macOS Ventura?
This error is typically caused by corrupted application settings, damaged startup components, or known software compatibility defects affecting the Files On-Demand feature on Intel-based Macs.
Will running the ResetOneDriveApp script delete my files?
No. Resetting the OneDrive application only clears corrupted configuration settings and preferences. Your actual files stored in the cloud or locally remain completely safe.
Which reset command should I use for OneDrive?
Use 'ResetOneDriveApp.command' if you installed OneDrive from the Mac App Store. If you downloaded the installer directly from Microsoft's website, use 'ResetOneDriveAppStandalone.command'.
What should I do if resetting the app doesn't fix the issue?
If resetting does not resolve the error, it might be a software defect specific to Intel-based Macs. Completely uninstall OneDrive, install the latest official version from Microsoft, or contact Microsoft Support for further assistance.
