Fix Excel External Data Properties Reverting After Update
Question details
The user needs to prevent external data properties from resetting to their default settings every time a data refresh is performed in Excel.

- Product
- Microsoft Excel
- Device & OS
- not provided
- Scenario
- Refreshing external data connections in a workbook, whether stored locally or on a shared server.
- Observed behavior
- Excel's External Data Properties fail to save user changes and automatically revert to their original settings following each data refresh.
Check your Office account settings to determine if your software updates are managed by an IT administrator, as you will need appropriate permissions to install the necessary bug-fix patches.
Install the Latest Office Updates
Since this reverting behavior is a known bug in recent versions, installing the latest patches released by Microsoft is the primary method to resolve it.
Microsoft has acknowledged that a recent Office update caused external data connection properties to reset upon refreshing. They actively push fixes for these known issues through standard update channels. Ensuring your Office suite is completely up to date will apply any available hotfixes.
Open Excel, click on 'File' in the top left corner, and then select 'Account' from the bottom of the left-hand menu.
Under the 'Product Information' section, click on the 'Update Options' button.
Select 'Update Now' from the dropdown menu. Wait for the updater to download and install any pending patches, then restart Excel to see if the data properties stabilize.

Submit Detailed Feedback to Microsoft
Reporting your specific environment details directly helps the development team isolate the root cause if the bug remains unfixed in your version.
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Frequently Asked Questions
Why do my Excel data connection properties keep resetting?
This is a known bug introduced in a recent Office update. The software temporarily fails to write the modified connection properties back to the file metadata, causing it to revert to default states whenever the connection is refreshed.
Does moving the Excel file from a shared server to a local folder fix the properties bug?
No. Users have confirmed that the issue persists regardless of the file's storage location. Moving the workbook from a network drive to a local directory will not resolve the reverting properties.
How can I track the status of this Excel bug fix?
You can monitor the official Microsoft 365 release notes page and check the Microsoft Tech Community forums. Microsoft typically announces bug resolutions in their monthly update changelogs under the 'Resolved Issues' section for Excel.




