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Data Import & Export

Fix Ola Electric Mobility (OLAELEC) Missing in Excel Stock Data

Maira MehtabMaira Mehtab Sep 21, 2026 869 views

Question details

The user is unable to find or load financial data for Ola Electric Mobility Ltd. (OLAELEC:NSI) using the Stock data type lookup feature in Microsoft Excel.

Product
Microsoft Excel
Device & OS
not provided
Scenario
Attempting to retrieve automated financial metrics and stock prices for Ola Electric Mobility within a spreadsheet.
Observed behavior
The stock ticker OLAELEC:NSI is not recognized, and the Stock data type feature fails to populate the requested company information.
Before you start

Ensure your internet connection is stable and verify that you are using the correct ticker format (e.g., XNSE:OLAELEC) before determining that the stock is completely unavailable.

Solution 1Recommended

Request Data Addition from Refinitiv Support

Excel's stock metrics are supplied by a third-party data provider (Refinitiv/LSEG). To resolve missing stocks, you must submit a request to the provider directly.

Microsoft Excel does not maintain its own internal stock database. Instead, it relies on Refinitiv (now part of the London Stock Exchange Group - LSEG) to supply all financial metrics for the Stocks data type.

If a specific newly listed security like Ola Electric Mobility (OLAELEC:NSI) is missing, it means the data provider has not yet indexed it or mapped it to Microsoft's service. Microsoft cannot manually add this stock for you.

1
Verify the exchange and ticker symbol

Double-check that you are using the correct exchange prefix and ticker symbol in your Excel cell. Sometimes trying alternate formats like XNSE:OLAELEC can resolve lookup errors.

2
Navigate to LSEG/Refinitiv Support

Open your web browser and visit the official Refinitiv or LSEG customer support website.

3
Submit a missing data request

Open a support ticket or fill out their data feedback form, explicitly requesting the addition of Ola Electric Mobility Ltd. (OLAELEC:NSI) to the financial data feeds utilized by Microsoft Office.

Alternative Workaround: While waiting for Refinitiv to update their database, you can use Excel's 'From Web' feature via Power Query (under the Data tab) to import live stock prices directly from a public financial website like Yahoo Finance.
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Frequently Asked Questions

Why doesn't Excel recognize certain newly listed stock tickers?

Excel relies on Refinitiv for stock data. If a newly listed company like Ola Electric Mobility is not yet updated in Refinitiv's database, Excel's Stock data type will not be able to recognize or retrieve it.

Can I manually add a custom stock to Excel's Stocks data type?

No, you cannot directly add custom stocks to the built-in Stocks data type. You must wait for the data provider to update their feeds or use external web data queries to import the pricing yourself.

How do I import stock prices if the Stocks data type fails?

You can navigate to the Data tab, select 'From Web', and enter the URL of a financial site. This allows you to select and import pricing tables from the webpage directly into your spreadsheet.