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Fix Power Query Importing Unexpected SharePoint List Columns in Excel

Algirdas JasaitisAlgirdas Jasaitis Oct 12, 2026 871 views

Question details

Users need to resolve an issue where Power Query fails to import the correct set or sequence of columns from a SharePoint list.

How to Fix Power Query Importing Unexpected SharePoint List Columns
Product
Microsoft Excel and Power BI
Device & OS
not provided
Scenario
Importing data from a frequently updated SharePoint list into Excel or Power BI using Power Query.
Observed behavior
Power Query imports only a subset of columns, and the selected columns do not match the original SharePoint list's column order or numbering.
Before you start

Verify that you have admin access or can contact your Microsoft 365 administrator, as resolving persistent SharePoint connection bugs may require generating support tickets and HAR logs.

Solution 1Recommended

Open a Support Ticket via Microsoft 365 Admin Center

Use this official channel when the issue persists across both Excel and Power BI and cannot be fixed by refreshing local data, as it requires backend investigation.

When Power Query consistently fails to retrieve the correct SharePoint list schema and the issue is not reproducible locally, it often points to a deeper synchronization bug between SharePoint and Power Query services.

Microsoft's support team will need to investigate the specific SharePoint connection and collect HAR (HTTP Archive) logs to identify where the column mapping fails.

1
Access Admin Center

Log in to the Microsoft 365 Admin Center using an account with administrator privileges.

2
Navigate to Support

Click on 'Show all' in the left-hand menu, then select 'Support' followed by 'Help & support'.

3
Create a Service Request

Briefly describe the issue ('Power Query importing unexpected SharePoint list columns') and select the option to contact support.

4
Provide Investigation Details

Mention in your ticket that the issue affects both Excel and Power BI, and state that you are ready to provide HAR logs for the SharePoint connection.

Log Collection: The support engineer assigned to your case will provide specific instructions on how to securely capture and upload the required HAR logs from your browser.
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Frequently Asked Questions

Why are some SharePoint columns missing when I import them into Excel via Power Query?

This usually happens because Power Query caches an older version of the list schema, or the missing columns are complex data types (like Lookups or Metadata) that are grouped inside a 'Record' column. You often need to expand these records manually in the Power Query Editor.

How do I fix the column order imported from SharePoint?

Power Query does not always respect the default 'View' order configured in SharePoint. To fix this, open the Power Query Editor, drag and drop the column headers into your preferred order, and then click 'Close & Load' to apply the changes to your Excel sheet.

What are HAR logs and why does Microsoft Support need them?

HAR (HTTP Archive) logs record the background network requests between your browser and Microsoft's servers. Support engineers use them to pinpoint exactly where the data transfer for the SharePoint list columns is failing or being truncated.

Can I force Power Query to refresh the SharePoint list structure?

Yes. Inside the Power Query Editor, go to the 'Home' tab and click the drop-down arrow under 'Refresh Preview', then select 'Refresh All'. This forces the query to fetch the latest columns and data structure directly from the source.