Fix Updating Stock Prices in Office 365 on Windows

This guide walks you through calculation issues using Microsoft-supported steps first, with WPS only where it genuinely helps.

Problem Description: Updating Stock Prices

It has now been 3-4 days without my excel sheet updating the stock prices. This is super anouying, since this is the only reason for me to have office 365, that the excel would work flawlessly. I have bought several new stocks, but I am unable to add them to my sheet, because the server is not updating! When will this issue be fixed? Are you all still on holiday? Attached is a screenshot, that basically tells me, that the server is down at present. It also informs that it is a temporary problem, and that you are working to fix this. This must not be true. I will give it 2 more days, and if it is not fixed by then, then I know I can't trust Microsoft to be reliable, and I will cancel my subscription. This is not because I want to, but I need stuff to work when I am paying for it.

Quick Answer for Excel Setup on New Device

Excel stock prices not updating is a known issue, as referenced in the Microsoft Q&A thread.

Likely Causes Behind Calculation Issues Root Factors

• The Microsoft account or license context may not match the purchase or device.

• Cached credentials, outdated builds, or damaged local components can trigger calculation issues.

• A file-specific corruption or add-in conflict can mimic a broader application failure.

Recommended Solution: Installing Excel on a New PC

When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.

1. The best solution is to report the problem to Office developers by selecting the Help menu at the top of Excel, then choosing 'Send feedback'.

2. This helps Microsoft address the server issue.

3. If the response helps, accept the answer to assist others in the community.

Alternative Solutions for Secondary Excel Fixes

1. Retry the Microsoft-side steps after restarting the app and device.

2. Test the same action in a private browser session or a new blank file to isolate account vs file issues.

3. Capture exact error text and screenshots before contacting Microsoft Support or your administrator.

Working with WPS Office: WPS as a Local Alternative

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.

1. Download and install WPS Office from the official website.

2. Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.

3. Save a working copy locally while Microsoft-side issues are resolved.

4. Return to Microsoft Office after the primary fix succeeds.

If you need a practical local workspace in the meantime, try WPS Office.

Prevention Tips for Keeping Excel Stable Long Term

• Keep one primary Microsoft account for subscriptions and Office sign-in.

• Install updates for Office and Windows before retrying failed workflows.

• Back up important files before repair, reset, or reinstall actions.

• Document exact error messages before the next troubleshooting attempt.

FAQs About Excel Support Questions

Can WPS Office fix this calculation issues issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.

Should I reinstall Excel before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.

What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.